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After a somewhat confusing set of starts and stops with different reps, Dora was extremely helpful in pulling together my support history and helping me get to a quick resolution. We had a very complicated subscription program and Recharge was always willing to help us think (and execute) outside of the box to accomplish our brand objectives.
Recharge works very well as a subscription service. We've used it for years. There was a slight issue when I switched my payment processor, I contacted Recharge and Alex G resolved the issue immediately with expert skill.
Our migration to Recharge was straightforward and uneventful. Vinse was masterful in the prep meetings and helped us to understand the key points through the migration checklist shared. Thank you, Vinse! Initial experience with the storefront has been positive for both CS and customer. Renata provided some timely support as we made optimizations. Go Renata!
Thank you so much for taking the time to leave a review - and for the shout out to Vinse!
- Ty Bailey | VP of Services
I've been using Recharge for 3 years now for my subscription coffee business. Once you get the hang of it does everything you'd ever need. The support is exceptional. If only every app I used was this good!
Solid way to create/maintain operating revenue. Never had any issues and customer support is very good.
ReCharge are always super fast at responding to any problems we have! Nena has been really helpful today - sorting a problem with one of our customer accounts with no issues and answered all my questions very quickly!
They always have the answer for any question we have, code-related or straightforward. If they do not, they will work towards finding one.
Nick from e-shop genius was absolutely amazing to work with, very responsive. The amount of support I received was amazing!
ReCharge has been pivotal in offering our customers customizable subscription options. They are easy to work with, quick to respond (we utilize an upgraded option for quicker reply time), and offer a very intuitive software.
It is great! It is super user-friendly, easy customization, and customer support... oh, they are adorable, fast, and very kind! Highly recommended!