レビュー (1,911)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2022年5月27日

Christian was awesome - he was super fast, fixed my problem entirely, and provided really exceptional and personal service.

Moment | Drink Your Meditation
アメリカ合衆国
アプリの使用期間:3年弱
2023年8月30日

This review is for the fantastic support experience we had with Juan C. We had an urgent payment issue that was complicated but Juan immediately got to the root of the issue. Not only was the issue identified but he went above and beyond to fully explain all of it to us, making sure we understood and patiently explaining further if we didn't. He was extremely knowledgeable and had impeccable communication that made the resolution of a headache into an efficient and smooth experience.

Juan’s exceptional clarity in every step of the resolution process ensured that we were never left in the dark. His dedication to answer all our questions, and answer them in a timely manner was beyond impressive. He is a testament to the gold standard of recharge support. Highly recommended!

STICKII
アメリカ合衆国
アプリの使用期間:3年弱
Rechargeが返信しました 2023年9月5日

We appreciate you taking a moment to leave a shout-out to Juan. We're glad he was able to assist you with your concerns!
- Ty Bailey | VP of Services

2022年5月16日

Tech support has always been on point. Not only are they knowledgeable and efficient with solutions, they are also friendly and a pleasure to work with; you don't need to be a techie to talk to their techies to achieve perfect results. Today I worked with a tech consultant named Maryam and she exemplified everything I described above.

Caffe Luxxe
アメリカ合衆国
アプリの使用期間:3年弱
2022年9月8日

We use Recharge to handle the rebillings of our rolling beer club memberships both quarterly and annually. Hats off to our account manager Gordon C. for holding our hands through the complexities specific to our business and for identifying improvements in our process as we move forward. Great customer service and knowledge.

The Bruery
アメリカ合衆国
アプリの使用期間:3年弱
2021年10月7日

My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.

DrinkWell
イギリス
アプリの使用期間:3年弱
2021年7月29日

Phenomenal customer support! I needed an issue resolved quickly, and Vuk helped me out seamlessly and resolved my issue.

Luxee
アメリカ合衆国
アプリの使用期間:3年弱
2022年3月31日

Sean provided a great customer support service. Excellent product and service offering! Thanks again for a quick response to my email.

FPVCRATE
アメリカ合衆国
アプリの使用期間:3年弱
2021年8月23日

Very useful app, the support was great they helped me on everything that I needed to take advantage of the app features.

Alpha Lion
アメリカ合衆国
アプリの使用期間:3年弱
編集日:2024年2月6日

Quick responses

Knobby Underwear
オーストラリア
アプリの使用期間:3年弱
Rechargeが返信しました 2023年10月16日

Thank you for taking the time to provide us with your feedback.

- Ty Bailey | VP of Services

2021年5月10日

I find ReCharge a little pricey and some features can be a little tedious, but overall it works well. Shoutout to Renata though for great service and assistance with some issues we were having and resolving them promptly.

Kendamil
イギリス
アプリの使用期間:3年弱