レビュー (1,954)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2021年6月16日

I can always count on ReCharge to quickly answer and to execute accurately. Thanks for all your help!! Alicia J & Nevena were a great help this week.

Knock! Knock!®
アメリカ合衆国
アプリの使用期間:3年弱
2020年11月9日

We've been partnering with Recharge for a few years, and they've come along way. Recently they've made a lot of strides in amplifying their technical capabilities. They've listened to our needs as a brand and provide awesome customer support for our team! Would definitely recommend.

LOLA
アメリカ合衆国
アプリの使用期間:3年弱
編集日:2022年5月27日

Christian was awesome - he was super fast, fixed my problem entirely, and provided really exceptional and personal service.

Moment | Drink Your Meditation
アメリカ合衆国
アプリの使用期間:3年弱
2024年2月16日

Charged me 100$ per month for my subscription without my approval. Extremely dishonest company to long time customers. DO NOT USE.

Sock Bro
カナダ
アプリの使用期間:2年以上
Rechargeが返信しました 2024年2月19日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

2022年5月16日

Tech support has always been on point. Not only are they knowledgeable and efficient with solutions, they are also friendly and a pleasure to work with; you don't need to be a techie to talk to their techies to achieve perfect results. Today I worked with a tech consultant named Maryam and she exemplified everything I described above.

Caffe Luxxe
アメリカ合衆国
アプリの使用期間:3年弱
2023年8月30日

This review is for the fantastic support experience we had with Juan C. We had an urgent payment issue that was complicated but Juan immediately got to the root of the issue. Not only was the issue identified but he went above and beyond to fully explain all of it to us, making sure we understood and patiently explaining further if we didn't. He was extremely knowledgeable and had impeccable communication that made the resolution of a headache into an efficient and smooth experience.

Juan’s exceptional clarity in every step of the resolution process ensured that we were never left in the dark. His dedication to answer all our questions, and answer them in a timely manner was beyond impressive. He is a testament to the gold standard of recharge support. Highly recommended!

STICKII
アメリカ合衆国
アプリの使用期間:3年弱
Rechargeが返信しました 2023年9月5日

We appreciate you taking a moment to leave a shout-out to Juan. We're glad he was able to assist you with your concerns!
- Ty Bailey | VP of Services

2022年9月8日

We use Recharge to handle the rebillings of our rolling beer club memberships both quarterly and annually. Hats off to our account manager Gordon C. for holding our hands through the complexities specific to our business and for identifying improvements in our process as we move forward. Great customer service and knowledge.

The Bruery
アメリカ合衆国
アプリの使用期間:3年弱
2024年1月8日

Mariah was very helpful!

Profile
アメリカ合衆国
アプリの使用期間:3年弱
Rechargeが返信しました 2024年1月16日

Thank you for the shout out to Mariah!

- Ty Bailey | VP of Services

2021年10月7日

My questions always get answered quickly and Shayaan is lovely to deal with and always helps out when I need assistance.

DrinkWell
イギリス
アプリの使用期間:3年弱
2021年7月29日

Phenomenal customer support! I needed an issue resolved quickly, and Vuk helped me out seamlessly and resolved my issue.

Luxee
アメリカ合衆国
アプリの使用期間:3年弱