レビュー (1,912)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年11月11日

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
ベルギー
アプリの使用期間:9日
2024年7月23日

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
アメリカ合衆国
アプリの使用期間:26日
Rechargeが返信しました 2024年7月29日

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

2024年8月11日

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
アメリカ合衆国
アプリの使用期間:1年以上
Rechargeが返信しました 2024年8月26日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年10月8日

Tech support was very helpful!

The Royal Blue
アメリカ合衆国
アプリの使用期間:7ヶ月
Rechargeが返信しました 2024年10月21日

Thank you for the review!

- Ty Bailey | VP of Services

2024年6月12日

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Mask Moments
アメリカ合衆国
アプリの使用期間:6年弱
Rechargeが返信しました 2024年6月17日

We appreciate you taking the time to leave your feedback.

- Ty Bailey | VP of Services

2024年7月17日

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
カナダ
アプリの使用期間:4ヶ月
Rechargeが返信しました 2024年7月22日

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

2024年9月17日

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

RISE311
アメリカ合衆国
アプリの使用期間:1日
Rechargeが返信しました 2024年9月30日

We appreciate your review - and your shout out to Pierre!

- Ty Bailey | VP of Services

2024年11月7日

Their support team is fantastic!

Nedley Health
アメリカ合衆国
アプリの使用期間:10ヶ月
2024年7月12日

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
アメリカ合衆国
アプリの使用期間:約5年
Rechargeが返信しました 2024年7月15日

We appreciate you leaving a review!

- Ty Bailey | VP of Services

2024年9月19日

A+ response time.

Torke Family Coffee Roasters
アメリカ合衆国
アプリの使用期間:6年以上
Rechargeが返信しました 2024年9月30日

We appreciate you leaving a review!

- Ty Bailey | VP of Services