レビュー (1,941)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年9月2日

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
イタリア
アプリの使用期間:約5年
Rechargeが返信しました 2024年9月16日

Thank you for your review!

- Ty Bailey | VP of Services

2024年8月29日

Amazing customer support if you need it and a very handy app. Highly recommend.

Coffee Brothers
オーストラリア
アプリの使用期間:8年弱
Rechargeが返信しました 2024年9月16日

We appreciate your review and shout out to support!

- Ty Bailey | VP of Services

2024年9月3日

Recharge Support found the solution to our issue very quickly.

Persōn & Covey, Inc.
アメリカ合衆国
アプリの使用期間:4年以上
Rechargeが返信しました 2024年9月16日

Thank you for the five star review!

- Ty Bailey | VP of Services

2024年9月12日

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Barkyn
ポルトガル
アプリの使用期間:2年弱
Rechargeが返信しました 2024年9月16日

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024年9月7日

Their customer support is always helpful, especially with bulk actions for subscriptions.

Subscription Box Kids
アメリカ合衆国
アプリの使用期間:3年弱
Rechargeが返信しました 2024年9月16日

We appreciate the shout out to our support team!

- Ty Bailey | VP of Services

2024年11月5日

Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription.

Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.

yuuth
アメリカ合衆国
アプリの使用期間:約1ヶ月
Rechargeが返信しました 2024年11月25日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年8月28日

Quick and helpful support, thank you!

Shavejack
スイス
アプリの使用期間:8年弱
Rechargeが返信しました 2024年9月16日

We appreciate your five star review!

- Ty Bailey | VP of Services

2024年11月14日

I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience.

Terry Wahls, MD
アメリカ合衆国
アプリの使用期間:29日
Rechargeが返信しました 2024年11月25日

Thank you for taking the time to leave your review!

- Ty Bailey | VP of Services

2024年8月29日

Since 2018, we’ve relied on Recharge, but the unexpected price increase and the lack of care and communication with our business have diminished its value. Like many others, I was not informed of the planned price hike, and the dismissive response I received when I inquired confirmed that it was time to move on. This rating reflects the poor service and communication. When we first started offering subscription services, there weren’t many great options available. Fortunately, there are now more affordable and customer-oriented alternatives that allow us to move forward without Recharge.

Wicked Flame
アメリカ合衆国
アプリの使用期間:6年以上
Rechargeが返信しました 2024年9月16日

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

2024年9月25日

Jaden was super quick and helpful!

Keto Brainz Nootropics
アメリカ合衆国
アプリの使用期間:5ヶ月
Rechargeが返信しました 2024年9月30日

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services