レビュー (1,911)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2021年4月17日

Our subscripton model is a big part of our DTC business and I'm so glad we decided to go with ReCharge. The support team is awesome. Really responsive and fast, and nothing is ever too much for them. I've been dealing with Snezana A to resolve a query and she was A-MAZING! If you're on the fence about using these guys, I would wholeheartedly recommend you to go for it.

Ultrella
ニュージーランド
アプリの使用期間:2年以上
2021年2月17日

Great app and excellent support system! I highly recommend this app for your subscription needs. 5 stars.

Albutrix
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2022年3月7日

We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.

Cloud Paper
アメリカ合衆国
アプリの使用期間:2年以上
2021年5月12日

Wonderful service and great experience with support! All of my questions were answered and my issues were resolved quickly.

One Tree Planted
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2021年4月13日

ReCharge's workflows are incredibly robust -- but VERY sensitive. I was going insane trying to figure it out myself, but Dalia from live chat spent 1.5 hours with me sorting it all out. She was AMAZING. Not a single detail was missed. EVERY STONE WAS TURNED. So polite. So helpful. And yes... we FINALLY cracked the code (thanks to her). If you don't have the chat functionality of ReCharge... it's worth every penny.

Bloomy Wellness
アメリカ合衆国
アプリの使用期間:2年以上
2021年11月21日

Tigist installed the code in a matter of minutes. Easy as can be. I would recommend this app to anyone.

Alonzo's Oil
アメリカ合衆国
アプリの使用期間:2年以上
2021年6月9日

Diego was very helpful and fixed the issue. thank you for your prompt response and quick action. Much appreciated!

FarmTaste™
アメリカ合衆国
アプリの使用期間:2年以上
2023年4月27日

Recharge support has been very helpful! They follow through with great communication on even the smallest issue. I am not tech savvy, but they have helped me with everything that has come up so far. I highly recommend this app in general - easy back end and front end. But they are the best support of all the apps I have on my shopify account.

Aquene Springs LLC
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2023年5月10日

Thank you for your kind words to our team. We always aspire to make our merchants feel supported & heard - no matter what their level of technical expertise.
- Ty | VP of Services

2020年12月18日

Katrina gets 5 stars! She is responsive, thorough, patient and detailed. I'm new to working with ReCharge and Katrina takes the time to make you feel like your questions and concerns are her top priority. Many thanks!

Two Leaves and a Bud
アメリカ合衆国
アプリの使用期間:2年以上
2022年5月27日

Excellent subscription/recurring payments app. A massive improvement over previous versions, and other apps. And a special thanks to Dora, who helped us with our international store.

Moving Beans
イギリス
アプリの使用期間:2年以上