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L'application est passée à 100€ par mois, du jour au lendemain, sans informer qui que ce soit. C'est une facturation abusive, tout simplement.
L'application est très chère et son tarif n'est pas fait pour les petites entreprises.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
This is a simple to use app with a stylish interface that makes it easy for my customers to manage their subscriptions. Some bugs came up during an upgrade that customer service was quick to fix. Thank you
Account login functionality for the consumer (front end) can be faulty. The analytics are good, but could be enhanced.
The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.
Nena was very helpful in resolving my issue and answering my questions.
We really appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
The support is really amazing and quick. I was having issues on my subscription products. They debugged and resolved my issue within 2 days. Definitely recommended for merchants.
I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services
we've been using this app for over a year, and we love it! Great app! Great customer service! keep up the great work!
We use recharge for our quarterly wine club membership. We rarely ever have a hiccup with the app, as it is straight forward and easy to use. If issues ever arise, the team at Recharge are always prompt in helping us resolve the issue, in a timely, helpful and supportive way. Bloody love their work! Thank you - especially to Milica - What a legend.