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100% recommend this app. The customer service isn't instant, but within a day and always very clear and easy to understand/follow. This has been a huge part of our business.
We're huge fans of Recharge & their support team! The platform works great. Their support team has helped bail us out of some really complex mixups in the past. Dalia & Jon's responses were always on time and extremely thorough. We really couldn't ask for more in a business partner! They clearly care about their CX and it shows :].
We had an issue with the widget not showing up on our new theme, and then when it did show up on the listing, it was above the images. Ronnie and DJ did an excellent job of getting everything sorted out to us in about 24 hours. Great customer service!
I really appreciate Vuk's assistance in answering questions about my subscription. He was super helpful and I'm very happy with his service.
Highly recommended app for subscription. Stefan has helped a lot for migrating products from stores to stores!
Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.
Troy is amazing and incredibly helpful! He knew exactly how to help me and was very thorough with his instructions. He responded fast to my inquiry and I could not be more grateful! ReCharge has excellent customer service overall and has been incredibly helpful when we need to update things in our system. They are happy to set up calls with us for extra assistance and help our business run ...
Kudos for Stefan for helping me with the migration from store to store. Highly recommend Recharge and the team!
very helpful customer service!
We appreciate the review!
- Ty Bailey | VP of Services
I had a question about the amount of charge retry's a customer would have before their card wouldn't be charged anymore- and after those tries max out if I had to manually retry their purchased order for them. I received my answer right away from great customer service with large detail