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Customer service is always fast and responsive. Follow up to make sure issue has been resolved is also great.
Thank you for the shout-out to our customer support team! I'm glad to hear about your positive experience with Recharge.
- Ty Bailey | VP of Services
5 stars for your powerful flows and automations, along with with the top-notch customer support for it. With your assistance, we've built and run two powerful flows: buy now pay later and a SKU swap automation. Both are a game-changer for businesses like ours that run fixed sequence commemorative coin subscription programs.
Thank you so much for the shoutout to our support team and the features that give our merchants the tools they need for success.
- Ty | VP of Services
It was great!
Thank you for the five star review!
- Ty Bailey | VP of Services
I'm impressed with the tech support provided by Recharge. I had an issue and it was solved quickly and easily. Their tech support is easy to contact and that's a big plus!
Breanna W.
Recharge Support Engineer - SUPER HELPFUL GAL! She have me the best online help I have ever received.
Love Recharge. I migrated from a different subscription tool, and Recharge is significantly better. On top of that, their team is constantly working on new innovation and features to help you better retain your customers and reduce churn with a couple clicks of the button. Shout out to Gordon Chandler, our main Recharge contact, as well as Dennis Newel on Recharge engineering who've helped our ...
We're glad to hear about your positive experience with the migration to Recharge! Thank you for the shout out to Gordon & Dennis!
- Ty Bailey | VP of Services
A great app with prompt service. I was using a competitor for quite a few years though they weren't helping and didn't seem to be working on the product for the future, I can see that this appears to be different for ReCharge.
A good product worth the hassle of swapping services.
The service continues to be good though, like others on here I can see a price hike in the near future. We may want ...
I wanted to reinstate a customer subscription that had expired (they signed up for a special offer discount on an 8 cycle promotional subscription). Only challenge was that they asked to do this once the subscription was over and I couldn't find a way of bringing this back. Contacted support and raised a ticket, Tigist straight on the case and fixed it rapidly, she is a hero.
Perhaps a way of ...
Denis R. helped us to fix my issue. Great customer service. Thank you so much for this assistance :) .
Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful