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Recharge has been incredibly useful and the IT support desk are prompt and helpful with questions I have had.
In setting up ReCharge for a client, we faced issues between the older and newer Shopify Checkout Integration versions of the app. We received really good customer service from Matt J. and he was very responsive.
We've had some issues with the app that we really struggled to resolve, but we eventually got there with the help of the recharge team. Thanks to the team for the persistence & continued communication!
This is a simple to use app with a stylish interface that makes it easy for my customers to manage their subscriptions. Some bugs came up during an upgrade that customer service was quick to fix. Thank you
Account login functionality for the consumer (front end) can be faulty. The analytics are good, but could be enhanced.
The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.
The support is really amazing and quick. I was having issues on my subscription products. They debugged and resolved my issue within 2 days. Definitely recommended for merchants.
I had an issue installing the app and Meredith and the team very efficiently took care of all for me, I would recommend the Customer Services
we've been using this app for over a year, and we love it! Great app! Great customer service! keep up the great work!
We use recharge for our quarterly wine club membership. We rarely ever have a hiccup with the app, as it is straight forward and easy to use. If issues ever arise, the team at Recharge are always prompt in helping us resolve the issue, in a timely, helpful and supportive way. Bloody love their work! Thank you - especially to Milica - What a legend.