レビュー (1,929)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2024年10月2日

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the right kind of help that quickly solved my problem. I only took off one star because I didn't find the chat bot helpful...chat bots are usually frustrating because I almost always have already Googled my problem and tried to solve it myself BEFORE clicking on the chat feature. It would be more awesome if it were easier to skip the bot and go straight to a human!

Carabello Coffee
アメリカ合衆国
アプリの使用期間:約7年
Rechargeが返信しました 2024年10月21日

Thank you so much for your review and feedback.

- Ty Bailey | VP of Services

2024年11月28日

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in

Artisans of Barossa
オーストラリア
アプリの使用期間:1年以上
2024年11月22日

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
イギリス
アプリの使用期間:2年以上
Rechargeが返信しました 2024年11月25日

We appreciate the review!

- Ty Bailey | VP of Services

2024年10月25日

Very good and fast experience to check on the issue

Toof Inc
アメリカ合衆国
アプリの使用期間:5年以上
Rechargeが返信しました 2024年11月1日

We appreciate your review and feedback!

- Ty Bailey | VP of Services

2024年8月13日

Nick from the e-shop Genius helped us uninstall this app easier by helping remove coding from theme.

Dushi Australia
オーストラリア
アプリの使用期間:5年以上
Rechargeが返信しました 2024年8月26日

Thank you for your review.

- Ty Bailey | VP of Services

2024年8月1日

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above all, helpful in troubleshooting and providing solutions.

Bolt Coffee Subscriptions
アメリカ合衆国
アプリの使用期間:5年以上
Rechargeが返信しました 2024年8月5日

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services

2024年9月2日

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
イタリア
アプリの使用期間:約5年
Rechargeが返信しました 2024年9月16日

Thank you for your review!

- Ty Bailey | VP of Services

2024年7月19日

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

InfoDefender
カナダ
アプリの使用期間:約3年
Rechargeが返信しました 2024年7月22日

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

2024年4月2日

Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication.

If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.

Alaska Gold Seafood
アメリカ合衆国
アプリの使用期間:2年以上
Rechargeが返信しました 2024年4月8日

We appreciate your feedback!

Ty Bailey | VP of Services

2024年2月29日

I have never been a fan of this app...but I am warming to it since integrated checkout with shopify and chat support. Just had a great experience with support person Jaden Walker. Thanks

We Are Planet Hope
カナダ
アプリの使用期間:4年以上
Rechargeが返信しました 2024年3月4日

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services