Değerlendirmeler (1.783)
Hassaslaştır
-
Puana göre
crystal was extremely helpful. She helped resolved my issue and was very quick in coming back to me.
Probably the most UN - USER FRIENDLY app on Shopify. Customers find it hard to swap, pause, cancel, items. Admin backend is terrible and backward, need 100's of clicks to make changes and have to do everything ONE BY ONE. Support is slow unless you PAY FOR PREMIUM SUPPORT. You should know the value of recurring orders is HUGE for online stores and you need to improve your over all interface. I have lost customers as they get frustrated to use the customer account management system, its terrible
Kiki L answered my question quickly and her customer service was 5-Star. Your app is easy to use but I find your Help/Support Center difficult to locate answers in. Your team is great and I usually reach out to them by message directly because I go around in circles trying to get an answer through the Help screen. I have to say, though, the recent update is good as it provides more detailed analytical info.
Incredible app. It is the core of our entire business. Great features, great support, great communication. We wanted to scale our business into a large subscription company. There is no better app than Recharge to make that happen. Running a subscription company can be complex logistically, it would be impossible to do this on your own. Recharge provided me with every resource I needed to make a multi-million dollar, scalable business possible.
I've been using Recharge for 2 years now, the app works well for what I need and appreciate the super responsive support team. Thanks Gordon!
Robert was wonderful and answered all of my questions and concerns and even sent me links to help! Followed up to ensure I didn't need anything further.
I find it not very interactive and it should have live chat to speed up the support process. However, the email support guys do their best to help as much as possible.
The app is very easy to install. The customers interface is comfortable to work with, but not always intuitive. Customer support is great. Vary fast, very efficient and very friendly. Thank you.
Great app. Can be difficult to use at the time, but they have a great customer service and support team.
Good app - rather efficient for businesses wanting to set up subscriptions. Great possibilities of customization also.