Değerlendirmeler (1.768)
Hassaslaştır
-
Puana göre
Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!
Thank you for leaving us a five star review - and for the shout out to Nikola!
- Ty Bailey | VP of Services
very helpful , issue solved :)
We're glad to hear about your positive experience.
- Ty Bailey | VP of Services
No reaction for support. I cancelled in 2023 the app due to a hefty price increase and they still charge. No answers to tickets. Fraud.
I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.
- Ty Bailey | VP of Services
Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!
We're glad to hear that you've enjoyed your experience with Recharge!
- Ty Bailey | VP of Services
The agent was great! They sent me some reference links to review.
We appreciate the five star review!
- Ty Bailey | VP of Services
We love using recharge! I have had nothing but stellar experiences with their customer support team.
We appreciate the kind words and five star review!
- Ty Bailey | VP of Services
Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!
Thank you for leaving a review and for the shout out to Mallory!
- Ty Bailey | VP of Services
Recharge has been a great solution for my new business. At $99 / month I can accomplish everything I need and don't have to spend $500 / month or more like some of the competitors. Recently had a customer service technical question and their CS rep emailed me back within minutes and solved my problem. Great experience so far!
Thank you so much for taking the time to leave a review!
- Ty Bailey | VP of Services
We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!
Thank you for the review and the shout out to our Support Team!
- Ty Bailey | VP of Services
Great customer support!
We appreciate your review!
- Ty Bailey | VP of Services