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Love Recharge. I migrated from a different subscription tool, and Recharge is significantly better. On top of that, their team is constantly working on new innovation and features to help you better retain your customers and reduce churn with a couple clicks of the button. Shout out to Gordon Chandler, our main Recharge contact, as well as Dennis Newel on Recharge engineering who've helped our business really turn the tide and have a prospering and growing subscription business. Highly recommend!
We're glad to hear about your positive experience with the migration to Recharge! Thank you for the shout out to Gordon & Dennis!
- Ty Bailey | VP of Services
Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!
Thank you for taking the time to leave a review - and for your shoutout to Juan!
- Ty Bailey | VP of Services
It is just so good to work with a company that will respond to your email enquiries in such a timely manner. What is even better they act on your enquiry and implement the change request within 24hours.
We have only just started our partnership with Recharge and even at this early stage, we know this was the right decision for our company.
Thank you Recharge Team, you are fabulous.
We appreciate the shout-out to our team! Thanks for taking the time to leave a review.
- Ty Bailey | VP of Services
Matt A. helped me trouble shoot some issues and he was super attentive, patient and helpful. Recharge is lucky to have him!
We appreciate you taking the time to leave a shout out for Matt! Glad to hear you've had a positive experience.
- Ty Bailey | VP of Services
Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.
Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.
Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.
Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings.
- Ty | VP of Services
Recharge makes it easy to manage our subscription services! It's been an integral part of our business in driving consistent revenue. Perhaps the most invaluable resource within Recharge is their support team! Any time I have a question or a request, I'm quickly assisted and given concise, direct answers.
Thank you so much for the kind shoutout to our support team. We're very happy to partner with Dr. Squatch on all of your subscription needs!
- Ty Bailey | VP of Services
I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!
Thank you so much for the review - and your shout-out to Roberto!
- Ty Bailey | VP of Services
GREAT migration process - this was something we were really hesitant about but it was very easy and any little bug (which we only had two small issues) were fixed almost immediately and our customers had no interrupted service.
We're glad to hear about your positive migration experience. Thank you for taking the time to leave a review.
- Ty Bailey | VP of Services
Great customer service. Quick and easy.
Thank you for taking the time to leave us a review!
- Ty Bailey | VP of Services
Ótimo atendimento
We appreciate the five star review!
- Ty Bailey | VP of Services