Recharge Subscriptions

I appreciate Roberto's help with guidance on how to prevent Legacy Recharge Customers from reactivating their subscriptions.

I appreciate Roberto's help in understanding the payment gateways used when we Converge our Recharge with Shopify. He was very knowledgeable in explaining the process and in sending me helpful links regarding our merge. I look forward to when it's our turn to change over to your new integration with Shopify. April Mills, Examgen Inc

Recharge has been incredible. Matt from support probably is the BEST support person I have EVER dealt with. He was patience, informative and a real problem solver. He was responsive and took ownership for the issue I was having even when they were not directly related to Recharge. Matt is incredible and a real asset to the team. Denise M.

Good, friendly and fast customer service! I wished for more compatibility of RECHARGE with other apps but with the Shopify checkout + RECHARGE that wouldn't be a problem.

This app is great for my subscription business and I have been using it for a number of years, but what I really love about it is the helpfulness of the support team, they respond quickly and help me fix any issues I have and also give me links to tutorials to read so I can make even better use of the app. They are also regularly updating the app to make an even better customer experience for both myself as a business and also my customers.

Sean G. was super helpful and fast to provide an answer to the request I submitted. Even if he went to investigate a solution, he made me feel like I could wait a lifetime with his humor and kind messages. So, thank you for making my support experience pleasant.

We had a bug affecting our ability to create refunds in recharge. Breanna assisted with the customer and provided all the steps to identify and fix the bug. She was quick, knowledgable, friendly, helpful & appreciated!

great customer service! Juan deserves 5 BIG BOOMS! BOOM BOOM BOOM BOOM BOOM! / troubleshooting when needed. very easy, quick, and thorough and helped to prevent the issue in the future

While trying to setup bulk changes I talked to Kevin G. He was extremely responsive and proactive. When I was confused he responded with very helpful information that actually helped. It was one of the best customer support experiences I've ever had. Thanks Kevin G!

Had a great experience with Jenalyn -- Recharge support is top notch! Whenever I have an issue responses are prompt and helpful.

ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.