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Excellent app! The customer service is great as well, specially Bryan. We recommend this app for your website.
Thank you for taking the time to provide us with a review of your experience - and for the shout-out to Bryan!
- Ty | VP of Services
Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!
We're glad to hear that you've enjoyed your experience with Recharge!
- Ty Bailey | VP of Services
I love this app and company! We have been with them for years. We recently decided to upgrade to a unified Shopify checkout, and the process was AMAZING! Seriously, Joey (if you see this!) I am over-the-moon grateful for all of your help and support along the way. You've been so responsive and thoroughly helpful! I've done a lot of integrations, etc. and I've never felt more confident and safe ...
ReCharge allows us to offer subscriptions, which is a large part of our revenue. Support is top notch.
Very good app and effective customer service ! It runs as it should and their support is very reactive if you have any question
I use their chat customer support service and always get a quick response! Their support team is very knowledgeable, friendly, and great!
Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective ...
Thank you for leaving a review and for the shout out to Mallory!
- Ty Bailey | VP of Services
Brandon was top service! Managed quickly and efficiently to upload several bulk discounts with a time response of less than 24h
I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!
I had multiple customer's who were having issues changing the date of their subscription orders. Sarah was very helpful with resolving my problem!