Değerlendirmeler (1.912)

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %86 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 1 yıldıza sahip
5 Ağustos 2024 tarihinde düzenlendi

Edit: NOTHING YOU SAY IS GOING TO JUSTIFY $25 to $100!!! STAY AWAY. THE WORST EXPERIENCE WITH AN APP ON SHOPIFY I HAVE EVER HAD. We are a small business that started using recharge last year. The charges were % based and worked ok for us. We spent around $5-25 monthly for the app. We were not aware and did not receive the emails regarding price change. We found out later on when viewing bills - that we are charged $100!!!! USD every month while we only have under 20 active subscriptions. This is a 500% increase in the fee. If this is not stealing - I don't know what else to call it. There was no reasonable explanation provided besides shoving their "terms" in my face. Horrible company with even more horrible people running it. BEWARE!!!

NutriMagic USA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Recharge yanıt 5 Ağustos 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

16 Eylül 2024

Eduardo was really helpful! Thank you

Pentire USA
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Recharge yanıt 30 Eylül 2024

We appreciate your review!

- Ty Bailey | VP of Services

5 Ağustos 2024

Amazing experience -fast, friendly service that got my problem solved!

cloverferments
Yeni Zelanda
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Recharge yanıt 12 Ağustos 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

25 Ekim 2024

Very good and fast experience to check on the issue

Toof Inc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 yıldan fazla
Recharge yanıt 1 Kasım 2024

We appreciate your review and feedback!

- Ty Bailey | VP of Services

7 Kasım 2024

quick and efficient support team - thanks so much

Bouclème
Birleşik Krallık
Uygulamayı kullanma süresi:2 yıldan fazla
5 Kasım 2024

Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription.

Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.

yuuth
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
31 Temmuz 2024

customer service helped us navigate issues with our site in a timely manner. I was impressed!

Naturally Nourished
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
Recharge yanıt 5 Ağustos 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

4 Kasım 2024 tarihinde düzenlendi

Great app, but terrible customer service. Once you’re using it it’s almost impossible to get any help or meaningful communication. Paying money for it but can’t get any help setting anything up.

Fuzzball
Birleşik Krallık
Uygulamayı kullanma süresi:2 yıldan fazla
Recharge yanıt 26 Ağustos 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

25 Eylül 2024

Thanks for your quick and very sharp help when I contacted the customer service !

onday
Fransa
Uygulamayı kullanma süresi:13 gün
Recharge yanıt 30 Eylül 2024

We appreciate your review!

- Ty Bailey | VP of Services

19 Ağustos 2024

Always quick respond and help, highly appreciated!

Slowly
İsveç
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Recharge yanıt 26 Ağustos 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services