Recharge Subscriptions , 1.709 değerlendirme

Toplam puan
4,5
Puan düzeyi başına sayılar
  • Puanların %86 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 1 yıldıza sahip
8 Aralık 2022

Avoid!

The app is really buggy, doesn't install correctly out of the box, lots of missing information and missing product data.

We took the decision to try a different solution as the support is so poor and interested.

Supplemented
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 2 ay
2 Haziran 2021

Poor customer support. They have a massive paywall to be able to access a standard level of customer support.

Amino Elite
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
17 Ağustos 2021

I do not recommend this app because of the poor service. I have been trying for two weeks to solve the problem of wanting to use the app and I got tired of waiting. Very bad support service. They just don't care about their customers.

Dr. Carlo Blanco
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:26 gün
6 Mayıs 2021

We got all our products uploaded and in almost no time, the app malfunctioned. You will get a templated email that says your problem is complicated and it has been escalated. Then, you will not hear back from them. Seems like they are badly broken right now. Maybe if you are reading this at a later date... it might be fixed. Today, it is broken.

Bean Nation
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:24 gün
30 Mayıs 2022

AWFUL CUSTOMER SERVICE
I recently migrated over to a new website and needed to migrate my Recharge customers over to the new website, and after nearly 2 weeks I am STILL WAITING for my customers to be migrated over by Recharge and now at risk of loosing business as a result. AVOID THIS APP

The Natural Dog Hub
Birleşik Krallık
Uygulamayı kullanma süresi:13 gün
18 Haziran 2021

Quite simply the worst customer service I have ever experienced! Installed the app, my customers could not checkout - I am using a premium theme, and there was no error to say that their app and my theme would not work... We installed the code they asked us to install, still didn't work - then told us that they could not longer help! F*cking useless! Has so much potential..

Plonk Wine Co
Birleşik Krallık
Uygulamayı kullanma süresi:3 gün
24 Aralık 2022 tarihinde düzenlendi

This app had legal terms that covered the checkout page. I never was able to find a way to remove this. The legal terms covered other text. I was only able to move the widget around on the page but never remove the legal terms. This made the app unusable. If the app covers your websites text and makes reading about your product impossible why use this app?

August Moon Organics
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
24 Haziran 2021

I didn't even get to try it ... when I go to "open application" the page goes blank ... I tried to find a link for support or help and I didn't find it either ... curious experience

MrLaundry
Şili
Uygulamayı kullanma süresi:2 gün
3 Şubat 2022

First of, the app is a great app, the service that the app provides is awesome. However, you have to pay 300$/ month if you want to customize the theme. If you want to change colors, that is easy in their CSS builder. But it stops there... When reading out there live chat is really lousy with slow answers, answers that clearly states that the one on the other side of the chat haven't read what you just wrote. And this persons tip for me was to reach out to one of there partners... Costs from 1000$... Also, translation is a beast. Manually translation over 100 sentences.

MEMOAIR
İsveç
Uygulamayı kullanma süresi:Yaklaşık 24 saat
23 Nisan 2021

Did not work for us, as we are based in India and subscription payment works only with SHOPIFY PAYMENT, but SHOPIFY PAYMENTS are not available in India.

jagatpharma
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 24 saat