Değerlendirmeler (1.955)

Toplam puan
4,6
Puan düzeyi başına sayılar
  • Puanların %86 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 1 yıldıza sahip
6 Mart 2023

Can someone please get back to me.

Since 6 months ago we are requesting to convert to a Shopify checkout integration as recharge is not compatible with out delivery date selector Zapiet. Customers can't make any new subscriptions as no-one can checkout with a subscription product at the moment.

I've messaged and emailed so many times to your support team, please please please help.

Rita's Farm Produce
Avustralya
Uygulamayı kullanma süresi:1 yıldan fazla
19 Şubat 2024

Increased price with no warning! £79.60 a month.

Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it!

Stay away!

Nurtured By Nature
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
Recharge yanıt 26 Şubat 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...

9 Haziran 2021 tarihinde düzenlendi

None existent customer service. Charges don't go through and tech support doesn't know why and won't answer you. Impossible to get help, they refuse to even offer a phone number!

eFlow Nutrition
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
20 Temmuz 2023

VERY DISSAPOINTED - After seeing the greedy change to pricing!

We have been using Recharge for nearly 2 years, and thought the prices were ok... though already not cheap. To now hear that the prices are being changed from "0 per/m with a 1% + 10¢ per transaction" to "$99 per/m with 1.25% + 19¢ per transaction fee" is mind-blowing.
Obviously, these guys don't care for their current customer base, ...

Na'vi Organics
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
Recharge yanıt 24 Temmuz 2023

We’re sorry to hear this feedback. We did not make this decision lightly and the change will not impact your business until January 1, 2024. If there is anything else we can ...

26 Şubat 2024

No reaction for support. I cancelled in 2023 the app due to a hefty price increase and they still charge. No answers to tickets. Fraud.

Naturalis Dog®
İsviçre
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Recharge yanıt 4 Mart 2024

I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.

- Ty Bailey | VP of Services

29 Haziran 2023

We had a few problems with this app and only used it for subscriptions. It kept missing subscriptions, and then the customer thought they had cancelled, and then recharged them the following month so the customer did not know where they were coming or going!

Due to the advertised price hike of the standard price going up to $99 PER MONTH we can no longer afford to use the subscription service. We ...

The Gothic Stationery Company
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Recharge yanıt 29 Haziran 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do ...

26 Ekim 2022

TERRIBLE CUSTOMER SERVICE. LOSING SUBSCRIBERS DAILY OVER THIS APP'S INABILITY TO PROCESS SUBSCRIPTIONS. LITERALLY THE ONE THING THEY WERE CREATED TO DO. I've been having issues since over two months, and all their support team says is that they are looking into the issue, they take days to answer emails and never provide a solution. Impossible to communicate over the phone and they don't answer ...

Made for living
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 ay
4 Nisan 2023

Customer service sucks, Taking this off of two of my websites. Companies like this profit off of our hard work and can't manage to help us resolve an issue. Do not use them

Refuel CBD
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 ay
Recharge yanıt 10 Mayıs 2023

We are sorry to hear you had a less than stellar experience with use. We have taken this review to our team and will be working to remedy this experience for the future.
- Ty ...

24 Şubat 2021 tarihinde düzenlendi

IF YOU CAN AFFORD PAYING FOR ANOTHER APP, PLEASE SAVE YOURSELF AND YOUR CLIENTS MONEY AND DO NOT USE RECHARGE My previous review said that the customer service was great... They upgraded me to the advanced support because of a big problem that their software caused. BUT I think it's even worse than before.... Support takes days to reply. They assure me that problems are resolved and the same ...

Elie’s Bowtiful Bows
Kanada
Uygulamayı kullanma süresi:11 ay
29 Haziran 2023

Amazing app, sadly the money has gone to their heads.
We have used it for a little while now, but we received an email today outlining the new pricing we are being forced to pay as of next year. $99pmo. Unachievable for smaller businesses to stay afloat with that hefty price tag. Would have been a better move to shift things to a lower PMO amount and up the fees. We literally only use the app for ...

Valkyrie RPG
Birleşik Krallık
Uygulamayı kullanma süresi:8 ay
Recharge yanıt 29 Haziran 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do ...