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Prompt customization through the help desk, when I installed it. It seems pretty solid, so far so good...
Thank you for your review! We are happy to be of assistance.
We have been searching for a subscription app to integrate into our Shopify store and decided to give Appstle a chance. The customer service is amazing and started immediately with helping me set it all up. This is going to definitely boost our business. We are excited to grow alongside Appstle!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.
Super simple setup and amazing customer service! The subscribe and save looks great with my theme and matches the look and feel of my website perfectly.
Thank you for your review! We are glad that we were able to address your concerns.
I've just installed this app on a site I'm designing. Initial support to "beautify" the widget (at no extra cost) was extremely prompt, polite and very welcome! Thanks for the help Appstle! I will update this review once the site is finished and I've had a chance to test it further.
Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.
I love how easy it was to add to my store, and the simple and clean look! There is also really great and fast support, all of my questions (and I had a lot!) were answered very quickly! I am excited to see how my customers enjoy this, and how it helps my shop!
Thank you very much for your review! We are glad that you are satisfied with our product.
Terrible experience and I only installed it, nothing else. I quickly realised it was far too complicated for my needs, so uninstalled and removed the code snippets (yes, uninstalling still leaves code behind). I still have code which Appistle are blaming on Shopify, Shopify put a request into PayPal when I installed the app, asking for recurrent payments to be approved (they weren't by the way), so now I have a permanent message from PayPal about this on my Shopify dashboard. I just want this code removed and the absolute mess sorting out. Shopify are currently trying to sort the mess out for me, which absolutely is not their job when it comes to apps. Unless you 100% want to use the app, and are not just trying it out with their 10 day trial, I would not even entertain it. I know I'm going to get replies from them 'reaching out' and wanting to chat, but the numerous emails back and forth haven't sorted anything so far.
Dear Merchant,
I am the CTO of Appstle. I am sorry you had less than stellar experience with us. I have personally gone over your issues. Let me go over it one by one.
1) Paypal Messaging: Anytime you would install a subscription app, and if your Paypal payment processor isn't configured correctly for Subscription, Shopify would show you this message. It's for your convenience. It's Shopify's way of letting you know that Payment processor isn't ready for Subscription purchase.
2) Shipping - General Profile: Again, if you have a subscription app installed, Shopify lets you know what Shipping profile was used for the order. The reason being, for subscription orders, you can use a different shipping profile if you want to. Hence, it's for your convenience. It's not a bug or anything like that.
3) Left over snippet: We use Shopify recommended App Embed block approach. This gives the merchant the ability to add/remove our code by enabling/disabling app extension in the theme. There are a few things I can see with the code you pointed out. It's commented. That means, it's disabled and it can't do any harm. If you are using any caching app/tool, it may be trying to add our snippet even though the extension is disabled. However, since the extension is disabled, Shopify is complaining about the fact that it can't find our extension. Again, it won't cause any issue. But more importantly, we are not adding that code. You can check with Shopify. The snippet is added by Shopify.
Thanks,
Hemant
Nice and smooth app... Does the job perfectly, very reasonably priced and they don't charge any commissions on subscriptions, which can be huge over time... Highly recommended to seamlessly manage your subscriptions...
Hi Nutragize,
Thank you very much for your review! We are glad that you are satisfied with our product.😃
Fast responses from team, awesome help, walked me through each step and sent a link to ensure I have a great future reference. The interface is very nice as well. Took me less than 5 minutes to connect my subscriptions to my store products. Not to mention, their free plan has almost everything you need to get subscriptions going. Would highly recommend to anyone.
Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve!
I am just starting to use this app and I am very excited to use it. I did have to reach out to support and they got back to me almost instantly! Thats a HUGE deal for me! Thank you!!!
Thank you for the great review! We’re glad to be a part of your store’s ecosystem, and support you in your growth.
I used the app on the 2 shops and it works really great, I had results in only few hours Really recommended!!
Thanks a lot for your kind words. We will make sure to keep up this great work for our customers.