Recenze (3 322)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
20. listopad 2023

So far so good but definitely has a lot of room for improvements especially in terms of seamless integration. Customer service is quick in responding.

JAPAN RAIL CLUB
Singapur
Doba používání aplikace: Asi rokem
6. únor 2024

An sich ein gutes Tool um Abos anzubieten, jedoch würde ich mir wünschen, dass ich es mehr selbst konfigurieren kann. Zwar setzt es der Support um aber hätte doch gerne mehr Freiheit diesbezüglich.

Die Sprachen werden auch nicht alle sauber übersetzt und es war viel manuelle Arbeit notwendig aber ich denke, dass wird bestimmt demnächst auch noch angepasst.

Kann es trotzdem weiterempfehlen!

MyImpulse
Německo
Doba používání aplikace: 7 měsíci
9. březen 2024

appen fungerar väldigt bra, är enkel att använda och när man behöver hjälp får man det snabbt, skulle rekomendera denna appen till alla som vill ha prenumerationer i sin butik

TheDogBox
Švédsko
Doba používání aplikace: Asi měsícem
Vývojář Appstle Inc. odpověděl 10. březen 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

1. červenec 2023

I had the best experience with this app and the service staff. They helped me to create a subscription that works for our business and when I was unsure of how to make it work, they stayed with me through the complete process. It has worked beautifully! I would recommend the app and make sure to reach out to customer service should you need help! They are THE BEST!

The Sewing House, Inc
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Appstle Inc. odpověděl 1. červenec 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

22. srpen 2023

I am absolutely thrilled with the exceptional customer service provided by Nandita while setting up my subscriptions. From the moment I reached out for assistance, Nandita displayed an unmatched level of professionalism, knowledge, and enthusiasm that truly set the tone for a remarkable experience.

Nandita's guidance throughout the setup process was nothing short of amazing. She patiently walked me through each step, explaining even the most intricate details with clarity and precision. Her expertise was evident as she effortlessly answered all of my questions, no matter how complex they were. It's rare to find someone who can make even the most technical aspects feel approachable and easy to grasp, and Nandita certainly possesses this talent.

What truly stood out to me was Nandita's genuine dedication to my success. She wasn't just focused on getting the job done; she was invested in ensuring that I not only understood the process but felt confident moving forward on my own. Her proactive approach in anticipating my needs and potential challenges was incredibly reassuring. It felt like I had a true partner by my side, committed to helping me achieve my goals.

Nandita's patience and positive attitude are worth highlighting. Even when I encountered obstacles or struggled with certain tasks, she remained patient and encouraging. This created an environment where I felt comfortable asking for help and learning at my own pace.

Thank you, Nandita, for your outstanding support and for making our app setup experience truly memorable!

Minea
Litva
Doba používání aplikace: Asi 2 měsíci
Vývojář Appstle Inc. odpověděl 24. srpen 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

9. leden 2024

I just switched from a different subscription app, and I'm beginning to love it. The app is completely integrated on my admin page and the support is TOP NOTCH!!!

SewHungryhippie
Spojené státy
Doba používání aplikace: Asi 8 hodinami
Vývojář Appstle Inc. odpověděl 11. leden 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

23. květen 2024

absolutely awful. Whenever I tried installing the app it freezes my computer.

Author David Viergutz
Spojené státy
Doba používání aplikace: 14 minutami
Vývojář Appstle Inc. odpověděl 24. květen 2024

Dear Merchant,

This is Ria, the co-founder of Appstle.

Sorry to hear about your computer freezing. We are seeing hundreds of new installs on a daily basis at Appstle, and none of our merchants have ever reported an issue.

Usually, such issues can happen due to an un-updated version of web browser or computer operating system. We'd still like to assist you the best we can.

If possible, I can jump on a screen share call right away or at your earliest convenience to help you.

Looking forward to your response.

Datum úprav: 10. říjen 2023

**Latest Update** Well the lead dev/co-founder has been very difficult to communicate with. But these guys have made their analytics section 10x's better since I spoke up. So I need to give credit where credit is due. They deserve it. But we are also having trouble with email's not being sent....a bunch of our customers aren't getting appstle's emails and sure enough the tests are returning errors....they have no solution for it. Its a very buggy application, and the devs don't like to admit ANY fault and can be difficult to deal with. Their reviews are fake....check the other 1 star reviews to see the real situation, here. I really hope we can find a way to move off the app before we get to big.

The absolute worst analytics section i've ever seen. English isn't the first language of their UI devs so the definitions of the features make no sense at all.... and they clearly have no experience running subscription models - they are missing every crucial piece of data that we need - its seriously the worst analytics section i've seen in 8 years...it shows nothing of use and is missing everything we need.

It doesn't even show a real churn rate...its a different calculation that no one would ever use or need. It doesn't show total revenue generated. And it doesn't show any approval rates. I'm telling you guys.....its like these people have ZERO experience with the subscription model. I am beyond frustrated because we built our entire store into this thing.

The support is fast and that's the only reason this isn't a 1 star.

The widget on the site breaks all the time and every time we list a new product, we have to ask their devs to fix their widget....and they NEVER do it right the first time and we have to point out their mistakes over and over and over - this has happened 3 times now and each time they promise to fix it.... and of course, they do nothing.

This app is so disappointing. Unless they fix their analytics, there is no way for us to scale on this. It really sucks.

Organics Ocean
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Appstle Inc. odpověděl 4. září 2023

Hello.

This is Hemant, the co-founder and CTO of Appstle. I am an ex-Apple Siri Staff Engineer and one of my focus areas was analytics.

Sharing what I mentioned on our call, our analytics definition and formulas adhere to common parlance, as well and other app benchmarks. If we change the metric formula per your request alone, it will affect our 20,000+ other merchants.
We still added a new and unique metric based on your store’s needs and preferred input variables, and unfortunately, beyond that, we will not able to change the label of our existing metric.

As regards the widget, our investigation showed that your store was using 2 different templates for 2 different products. Our team was not privy to this critical information and hence we configured widget based on just one template.

Let us know if we can help you in any other way. Feel free to reach out to support@appstle.com

7. listopad 2023

Excellent customer service - I had an issue and they were quick to respond and resolve it. The service team is highly capable and ready to assist you with your business.

One Tree Litter Co.
Kanada
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 8. listopad 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

20. srpen 2023

I've been using the app for about a month now and it's really user-friendly and easy to navigate all the pages. The few times I've needed assistance and support the team has been incredibly fast to respond, like within minutes, and everyone is very informative and educational. I'm using the app for monthly subscription boxes and would 100 percent recommend this app to anyone wanting to start implementing it into their site.

Kalén and Rose
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Appstle Inc. odpověděl 21. srpen 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.