Appstle℠ Subscriptions App , Počet recenzí: 3 162

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
11. červenec 2023

I am in the process of opening my store, so far I have found appstle very easy to use. I am completely new to this and not technical at all but have managed to figure out most of it myself. I needed support with a few minor technicalities and they were super quick to reply via the live chat, my issue was resolved very quickly. Highly recommend using appstle, my website is now working exactly as I wanted it to.

Morethanpets
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář Appstle Inc. odpověděl 12. červenec 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

3. červenec 2023

A fantastic app, and an even better support team! Always accommodating requests and very helpful. I'm glad we chose to base our Subscription service around this app.

PetMax Development Site
Kanada
Doba používání aplikace: Asi rokem
Vývojář Appstle Inc. odpověděl 3. červenec 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

22. srpen 2023

My experience with the Appstle support team was nothing short of exceptional. They exceeded all my expectations and turned what could have been a frustrating situation into a seamless and pleasant interaction. If you're an Appstle user, you can rest easy knowing that you're in the hands of a support team that truly cares about your experience. Kudos to the entire team for setting the bar so high!

dynamadermplus
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Appstle Inc. odpověděl 23. srpen 2023

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

10. červen 2023

I had several questions about subscriptions on my new website. I thought it was set up correctly. When I reached out to Appstie, I received the help from an amazing associate, Momna. She spent so much time with me helping me to set it up correctly and to teach me at the same time. I am very appreciative of all the work she did for me and my sight. Thank you again for your excellent customer service.

Shelly Jo Hypno Aminos
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Appstle Inc. odpověděl 10. červen 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

29. duben 2024

Customer service is great and very quick! It has a lot of features and customizations.

Wholesome Diaper Co.
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Appstle Inc. odpověděl 30. duben 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve

8. září 2023

I would prefer them 5 stars for their support team and I feel relief of choosing this Appstle subscription App. There are so many apps on the marketplace they don't make it to my needs but here I have got what I need for my store.

Grabnpay
Indie
Doba používání aplikace: Asi 2 měsíci
Vývojář Appstle Inc. odpověděl 9. září 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

2. říjen 2023

Easy to use. Awesome customer service. They are truly there to help 24/7. I recommend

El Sueno Espanol
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Appstle Inc. odpověděl 3. říjen 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

19. květen 2023

Grap Customer service, they were able to help with code so I could have it show just they way I wanted.

Atmos Brewing Co.
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář Appstle Inc. odpověděl 19. květen 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

5. červenec 2023

I seriously love this app, the customer service is so nice and helpful! Not once did they get tired or annoyed in helping me and talked me through everything I needed to do to get my subscriptions to start working! Seriously thank you guys!

Pura-Lux
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Appstle Inc. odpověděl 5. červenec 2023

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

18. červenec 2023

Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix

Bucknbird
Spojené království
Doba používání aplikace: Asi 2 roky
Vývojář Appstle Inc. odpověděl 19. červenec 2023

Dear Merchant,

This is Ria, the co-founder of Appstle. Thank you for your feedback. Regarding the issue you faced, it was due to 'app embed' being enabled when a theme update happened. Whenever app embed is enabled for any app, it becomes Shopify's responsibility to inject the code into the theme and ensure that the widget is published. So, when a store theme is changed by the merchant or is updated by the theme developer, the widget can stop working because of the mismatch between the app's selector (code) that Shopify injects into your store, and the selector needed to work with the updated theme. In your case, when the mismatch happened, our team manually updated the selector to the correct, unique and clean one, to have the widget appear again.

Because Shopify injects the code for all embedded apps directly, it is outside our app's (or any other Shopify app's) scope to automatically intervene It will need to be done manually. The only way to prevent this mismatch completely, is to switch off the app embed toggle. Our team has shared the necessary screenshot. Please feel free to reach out at ria@appstle.com if you have any other questions.