Appstle℠ Subscriptions App
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This app is awesome, because we have tested an-other subscription app compare with this app, this app give us a lot of fixable option with very good for promoting subscription program, also the respond time are super good. We are happy with this and trying to final testing very soon in our uat store. After that may planning go live in our production store as well. Thanks so much to provide that good app and customer feedback to us.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Been trying so many subscription apps, and after reading about Appstle, I decided to try it. PERFECTO! It suits my business like a glove. I was unsure in the beginning, but Nancy expertly assisted me in setting it up perfectly.
I was so anxious in getting my subscription done and Appstle and Nancy made it perfect for me.
If you are still thinking of a subscription app, use Appstle. get a CS expert to assist you and then you decide if this is world class.
I did. 5 stars.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Been good for us after switching away from Squarespace (yikes!). It's provided the functions that we need and that our customers are looking for and their team has been responsive and helpful when we're looking for support
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Pretty easy to use, impressive customer service. Don’t understand something - just ask and they will even send you a personalized video to explain how to fix the issue.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I'm pretty new to using this but so far the customer support has been great.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Worst experience ever. I never write bad reviews but I feel compelled to warn others against the repeating issues I faced. The customer portal was always having issues. repeated issues. sometimes double processing issues. the worst. When I would reach out to tech support they would say "looks good on our end" as if they had no responsibility for fixing their coding issues. I stayed with Appstle far too long. Now I have new subscription app with amazing tech support and I am kicking myself for not jumping ship earlier. buyer beware.
Dear Merchant,
This is Ria, the co-founder of Appstle. Thank you for the 1.5 years you were with Appstle, and we are sorry the last few weeks' were not up to the mark. While we regret that your final experience led to the feedback, I'd like to address the points. We hope you give us another try.
Customer Portal Issues:
Customer portal is an integral part of our app, and our team ensured that every reported issue was thoroughly investigated. After multiple checks by our team, the portal was confirmed to be fully functional each time you reached out. In instances where adjustments were needed based on your specific setup, we provided detailed guidance and solutions to help optimize the experience for your customers. We have now added a more detailed and step by step guidance document and video, to help merchants setup their perfect customer portal. Also, we are always available 24x7 to real-time guide merchants anytime needed.
Double Processing of Orders:
The double-processing issue was linked to a setting in the app that allowed customers to modify their billing intervals. This was a feature enabled by you, which is designed to offer flexibility to your customers. When this issue arose, our team provided personalized instructions, including screencast videos, to help you disable this feature. These settings are always fully within your control. We have now added more merchant tutorials within the section, and switched to an easier merchant UI, to make the settings navigation very easy.
We hope you will consider us again in the future as we continue improving and evolving our services.
Noch nicht viele Erfahrungen gemacht, die Installation und Erstellung eines Aboplans war einfach. Es gab Probleme, dass das Abo auf der PLP nicht angezegit wurde, aber der support hat dann geholfen :)
This app works great, we're already starting to get lots of subscriptions! And their customer support is amazing! They're extremely helpful and really go the extra mile! I highly recommend this app and their team!
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
The customer support was excellent while we were setting up our app for the first time. Both Henry and Ash were patient and helped us get the system designed exactly how we wanted it.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Really nice customer service! Thanks to Kate, she helped me to adjust all order issue. She is very effective and helpful. Strongly recommend this app
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.