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We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!
Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :)
Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!
Sufio's support team have been incredibly quick, attentive and have very reasonably met our requests. It is clear to us why they have a 4.9 star rating and we will continue to enjoy their app on our store.
Thank you so much for your kind review! Our support team strive to work efficiently with each of our users and make sure we bring the best solutions to each store :)
Fantastic and continuous support by Jan! He helped us setup our accounts quickly and professionally. The friendliest and positive person we've met! We would love to have such an enthusiastic team member in our company as well. Clearly shows that support is more than just support. Will recommend Sufio further!
The Sufio App is excellent for those wanting to create professional invoices that are generated at the same time as Shopify orders. Since we are beginning to use the same site that we sell direct to customers on for wholesale, I was looking for a solution like this. Quickbooks invoices are ugly. By taking orders in Shopify, we're able to sync the orders with our shipping program. Sufio offers a really elegant solution.
Fantastic invoicing app, even better support! We couldn't set up taxes correctly... Jan helped us with everything quickly answering at any time of day or night. Thanks so much the app makes our life easier
Amazing invoice application that helped our team (1) save time, (2) create professional invoices, and (3) keep track and accurately report VAT on invoices to our customers in the European Union. In addition to the functioning of the application, the form and design of the invoices cannot be understated. The professional and stylized invoices match our brand image and add a nice professional touch to one of the final touch points with our valued customers when an order is completed. We also had an initial meeting with the Sufio team during set up and they were extremely helpful at answering our questions and verifying the application had the features that we were looking for (specifically reporting VAT rates that vary across the European Union).
Thank you so much for such a lovely and detailed review! We genuinely appreciate that. I'm delighted to hear that we were able to help you get set up and customize the invoices to your desire.
I'll be sure to pass on your comments to the team!
Stay tuned for upcoming developments on our invoice templates :)
The support behind this app is just awesome. They wrote me a couple of custom code snippets and installed them on my site, they are always quick to respond and very friendly. The app itself does what it promises. I highly recommend this.
This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)
Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.
Very helpful team and an amazing app UI! Thank you team for the quick response, we're very happy with the service!
Feedback like this makes our design team happy. Look forward to more UI improvements later this year~!
Very responsive and great customer service, our business requirement was implemented within a few hours. Specials thanks to Lewis.
Thank you for your review! We're glad to hear that you've had a positive experience with our customer services! We are always here for you - don't hesitate to reach out anytime! :)