Öne çıkanlar
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En yeni temalarla çalışır
Bu uygulama hakkında
Yayınlanma
3 Kasım 2023
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Kategoriler
Destek bileti yönetimiŞunlarla birlikte çalışır:
Gmail, Outlook, Instagram, Web ChatRespond to customer inquiries faster with an AI-powered inbox for growing teams.
Supermoon offers the shared messaging center your team needs. Use AI-powered smart replies to save time and enhance your customer’s experience with consistent tone and correct grammar in every message! See relevant order and customer information from Shopify when replying to customer inquiries.
- AI-powered Smart Replies save you time and enhance your customer’s experience
- Prioritize replies and increase inbox visibility with AI Message Summaries
- Sentiment Detection keeps you ahead of those messages that catch you by surprise
- See Shopify customer info directly in Supermoon to answer messages faster
- Team Chat without the dozens of side convos and closed channels
Fiyatlandırma
Free
Ücretsiz yükleme
$5 for 50 AI Credits
- All app integrations
- Unlimited contacts
- 5 free seats for teammates
- 90-day message and chat history
Starter
$12 /ay
veya yılda $96 ödeyin ve %33 tasarruf edin
$5 for 50 AI Credits
- Everything in the Free plan plus….
- Unlimited message and chat history
- Unlimited teammates
- 50 AI Smart Replies per month
- Personalized AI
14 günlük ücretsiz deneme
Pro
$27 /ay
veya yılda $216 ödeyin ve %33 tasarruf edin
- Everything in the Starter plan plus….
- Unlimited AI Smart Replies
- AI Sentiment Detection
- AI Message Summaries
- Faster AI generations
14 günlük ücretsiz deneme
Free
Ücretsiz yükleme
$5 for 50 AI Credits
- All app integrations
- Unlimited contacts
- 5 free seats for teammates
- 90-day message and chat history
Starter
$12 /ay
veya yılda $96 ödeyin ve %33 tasarruf edin
$5 for 50 AI Credits
- Everything in the Free plan plus….
- Unlimited message and chat history
- Unlimited teammates
- 50 AI Smart Replies per month
- Personalized AI
14 günlük ücretsiz deneme
Pro
$27 /ay
veya yılda $216 ödeyin ve %33 tasarruf edin
- Everything in the Starter plan plus….
- Unlimited AI Smart Replies
- AI Sentiment Detection
- AI Message Summaries
- Faster AI generations
14 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
2 değerlendirme
- Puanların %100 oranındaki bölümü, 5 yıldıza sahip
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Puanların %0 oranındaki bölümü, 4 yıldıza sahip
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Puanların %0 oranındaki bölümü, 3 yıldıza sahip
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Puanların %0 oranındaki bölümü, 2 yıldıza sahip
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Puanların %0 oranındaki bölümü, 1 yıldıza sahip
FINALLY, a customer service management tool that actually works for our business. We've tried them all: Gorgias, Front, Richpanel, Tidio, Crisp, Heyday. For us they were clunky to use, lacked sufficient support and included many features that we didn't need, while at the same time missing critical features that we thought were obvious. Supermoon gets straight to the point. The app's clean aesthetic matches what you would expect a Shopify tool to look like. The setup was super simple (we use Gmail) and, unlike some of the other apps, the two mirror each other perfectly. The support threads are very conversational, and we love the internal team chat feature. The AI-generated responses were a pleasant surprise. We didn't expect to use them as much as we do, but its a great way to save some time and get a response started. We're looking forward to building out this customization to save us even more time. Finally, the support is top-notch. Their team welcomes our feedback and recommendations and actively works on ways to implement them, and this has really improved the overall UX. The app is still in its early days and will naturally have some kinks as these new improvements are deployed, but they are quick to address them. Supermoon is the tool you've been waiting for, and we highly recommend it for your Shopify store.
Wow!! Thanks for the awesome feedback and for trusting Supermoon with your customer support and team chat. Please reach out anytime if there's anything else we can do to help!
Not only does Supermoon have one of the most responsive and helpful customer service teams I've ever had the pleasure of working with, but the product itself is incredibly useful. Since installing Supermoon, the amount of time I spend on customer service correspondence for our company has been cut in half! The program is simple, straightforward, and easy to learn. The integration with our Shopify store has proven especially helpful in displaying customer/order info all in one place with their messages and concerns. I like the streamlined format of the message board, without all the bells and whistles that some other AI customer service programs include. The Supermoon team is very invested in constantly improving their program and welcomes feedback. Supermoon has my sincere stamp of approval!
Thank you!! We love hearing that Supermoon has been simple to use and is saving your team so much time. Be on the lookout for some super new features coming soon! :-)
Bu uygulama hakkında
Yayınlanma
3 Kasım 2023
Diller
İngilizce
Bu uygulama şu dile çevrilmedi:Türkçe
Kategoriler
Destek bileti yönetimiŞunlarla birlikte çalışır:
Gmail, Outlook, Instagram, Web ChatTasarlayan: Supermoon
Supermoon hakkında
Ortalama puan: 5,0
Shopify App Store için uygulama oluşturmada 6 aydan uzun süre deneyim
355 S. Main St., Greenville, SC, 29601, US
Destek
Mesaj gönderinsupport@getsupermoon.com
Bu geliştirici doğrudan Türkçe destek sunmuyor.