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In general terms the app does what is supposed to do in a very efficient way.
I've exchanged some ideas with the Dev team and they have been very supportive and creative.
Keep up the good job.
Overall, the Corner FAQ Page and Help Center app is a must-have for any Shopify store. It has streamlined my customer support process, reduced the number of repetitive inquiries, and improved customer satisfaction. I highly recommend it to anyone looking to enhance their store's customer service and support capabilities. Bravo to the developers for creating such a fantastic app!
cannot change the colour of the icon, and integration is complicated, I don't see my path how to add my into my page
Hi 👋,
I'm Arun, CEO at SupportCorner. I wanted to say thank you for your critique 😊 While positive feedback makes us happy, it's the critical reviews like yours that help us grow!
You are right!
We need more colors for the icon pack for the category icons and we could have done a much better job at communicating how to set up a link to the FAQ pages in your theme's footer section.
Sometimes after spending so much time on developing an app, it's harder to see it from fresh eyes, the curse of knowledge if you will. Thank you for pointing this out! 🤝
My co-founder Jovis, has reached out to you via chat and email to help resolve your immediate questions.
And we are adding more icon-packs (with more colors) and even more header image/theme options for the help center very soon!
That plus the custom CSS option that's also launching soon will give you complete control over how the help center pages look and feel on your store.
We will also be adding a better Howto's on adding the link to the help center your theme (and in the meantime my team will set it up for you on your store) 😇
Once again, thank you so much! I really appreciate you taking the time to give us suggestions to improve. And also, my sincere apologies. Because it must have been frustrating to you 🙏
I hope we can make it right by you as soon as possible.
Thanks Jovis, very fast customer service, and helped me adjust the CSS, very professional, no hesitation 5 star review, worth choosing. Looking forward to more features.
Got this app since i thought it looked great and oh it did. Customer support is extremely friendly and willing to help. The app is so much better than the page we used to have totally recommend it
he was so kind and patient. Thank you for everything.
fast and helpful customer service, they were able to direct me quickly and professionally to the right solution
This app is amazing for any FAQ or Help Center! Of all the Shopify apps we've used, this was definitely the easiest to set up and use. It's very straight forward on how to customize and the UI is very well designed for customers. 10/10 would recommend!
This app is amazing and so easy to use plus the help chat is so useful and someone is always on hand to support. It's so easy to customise to your stores colours and branding. I could add Frequently asked questions accordions under every product in my store ! I would highly recommend and Sakira was super helpful too
In a word , it is great.
Not only is the app great, but the support team is also very friendly. I recommend this app to all users who want to add FAQs to specific product pages, etc.