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fatima did a great job of assisting me with all of my questions, 10/10 customer service. the app itself though could use some updating like we should be able to edit the "create account" and Log in button to match our theme but instead its stays black and changing the size of the button "earn rewards" is kinda difficult to do
Yet to get anyone signed up, but have only launched. Only criticism is video tutorials should be available in the side bar. As I was getting frustrated whilst going through the steps, to ensure I was doing things correctly. It's only when I was half way through that I found one of your video tutorials. Apart from that, it is a great app so far.
awesome :) , easy to use with great performance. thanks
SO many great options and so much control made easy! Missing a few basic visual edit pieces for branding but it's overall a great service that rsrvd.online really appreciates!
At first I was worried about how much time it would take to set up. Once I downloaded the app it was already up and running on its own. I would definitively recommend this app to anyone who wants repeat and loyal customers. Thanks guys for a great app.
easy to use and very useful app
im still testing this app so thank you for this but im think that would be nice to work with you with referal program
We are on the Enterprise and recently launched Yotpo live on our website. Overall, we are happy with Yotpo Loyalty and Rewards as the features and customizability are great. However, the implementation was a disaster and took nearly three months to go live (three paid months). The support (specifically developer support) when implementing and going live is very lacking. Minor customizations and responses to tickets when issues arise takes too long. In addition, if you are thinking there will be a benefit to using Yotpo Reviews, UGC, and Loyalty together, do not put too much weight into that when making your decision. They operate as three separate companies and doesn't feel unified.
Hey, Lindsay from the Loyalty team here 👋
I really apologize for the experience you've had. We checked in with the team on your case, and it looks like some technical issues on our end did arise.
Our team worked to assist in recalculating your VIP tiers, setting up the Tapcart integration, and ensuring Reviews were live after the Loyalty go-live, as well as assisted in CSS edits to the OOTB loyalty modules.
We are working to improve the implementation process to ensure the issues you experienced are fixed. If you do continue to experience further issues with your products as you mentioned, please contact your CSMs directly and we will do our absolute best to solve them as quickly as we can.
Great app for my store. Thank you for helping business owners become successful. Check out our swimsuit line www.DesireSwimsuit.com Social Media @DesireSwim #DesireTakeover
Great app just installed it much more detailed than the previous apps that I have installed.