Yotpo: Loyalty & Rewards

I'm absolutely thrilled with this app. It's an easy recommendation for me!

So far so good, easy to implement, full of features and with videos to teach you
i guess i will soon move to the paid version, still the free one is awesome
keep the good work.
Alberto

This is a great to give customers incentives. Simple and easy to use!

Love this app, so easy to use!

Super excited to work with Swell!!! Fantastic app for our online store and a super fun way to reach our customers with numerous opportunities! Thanks so much!

Im using this application for my business

I had to cancel my subscription for Swell before even launching the app due solely to the lack of customer service from Swell, which was recently acquired by Yotpo.

After many hours configuring the app on my own, I contacted support with three final (and uncomplicated) questions. After more than two weeks, two additional follow-up e-mails to support, and additional e-mails to a sales rep, I have still not received a single response from Swell's support team.

Even worse, the sales rep suggested that I pay more to receive better service on the premium enterprise plan. I paid approximately $300/month for the gold plan, which is the highest self-service tier.

I also investigated Yotpo, as I was looking for a product review app to integrate with Swell rewards. After following up multiple times with a sales rep for help and information, I was quoted about $8K/year.

It would be absurd to pay this company anything, let alone $11K+/year, for this level of service. There are plenty of other options for both rewards and review apps.

This seems to be a very nice app. Im still learning how to use it.

Allows me to grow and continue to serve my customers. Love this app!

I would definitely recommend Swell to other vape stores who want to boost sales and offer a loyalty program to their customers. The app was very easy to install and customize. We look forward to gaining more vape sales via Swell.