Yotpo: Loyalty & Rewards

at the moment i give ya 3 stars as good tool but will see how get with it

App takes a little time to fully understand but once you've put in the time it works nicely. Great that they offer free option while businesses are getting started. Wonderful way to start spreading the word about your new store!

Great app - responsive team. You won't be dissapointed

Great Customer Service, easy to setup - worth each star of this 5* rating!

The app isn't rendering icons correctly since we launched it, the "refer a friend" option doesn't even show up. we have been reaching out to support to no avail, and are extremely disappointed in the service. We upgraded, thinking that the free version was glitchy on purpose, because we had launched it via our newsletter (because it initially appeared to be working correctly), and were worried about our customers experience. We want a refund for the upgrade and to discontinue using this app. Shopify should not be encouraging faulty plug-ins/apps to their customers. We have spend a lot of time setting up to no success, and it's very upsetting that there is NO SUPPORT!

Really useful and helpful for a business and fun for customers, makes them happy to get rewards for something they bought.

Never really tried the app because when I asked customer support if I have to pay a small percentage to the app each time the app makes a profit or on all sales including those that are not generated by Swell, my question was ignored, and instead Kerby Mcedonn, (the customer support staff), answered extremely vaguely. My assumption is that if you install this app and move to a paid plan, they will charge you up to 0.35 cents per order, regardless of whether Swell generates the sale or not. For big stores this can become a problem, eg 0.35 x 100(sales a day) = 35USD x 30 Days = ~1000USD a month not including their monthly fee. I recommend using Smile.io or Zinrelo.

The app sounds great cant wait to use it my friends!

Easy to set up... let's see if it's good

We haven't yet used the app, but so far I have been able to do everything I need and am able to customize it easily . Looking forward to seeing how it works :)