Yotpo: Loyalty Rewards Program

Great and easy app to work with. Customer service chat is amazing as well. Kerby has helped us on numerous occasions.

I just installed this app for referral program. Still trying to figure out how to make the referral work

We really tried our best to make this app work, but the customer service was not helpful at all. It is one of the worst customer service experiences we've ever had with an app on Shopify.

Swell is easy to set up and use. I do wish they offered more customization options (even for a fee) for users below gold level.

Clear, user-friendly, nice reward options. We can see increase of orders immediately. Thanks for this!

Ecommerce is an amazing journey of connecting to others to deliver what feeds their soul. Swell Rewards has proved to be an extremely useful tool and addition to my site - rewarding people for their interaction in an easy to track and use way is powerful! I recommend Swell Rewards if you are just starting out with your store or if you are looking for a way to energize the connection to your existing clients or activate a new program to attract customers, Swell is perfect.

I've just started using the app, and so far so good! The customer service is right on. Immediately I had an answer to my question and even received personalization for the app on my website. The design fits in really well with my shopify template. Very very happy with these guys. Excited to see my customers make use of this awesome rewards program.

Swell APP is brilliant! Easy to use and a great at engaging with customers!

Everyone need this app. Easy and simple instructions to install it

I'm giving Swell 5-stars after only 2 days since integration. Prior to Swell, I was using LoyaltyLion (for almost 8 months) -- and the difference is night and day.

A bit of back-story -- prior to Shopify, we were on AmeriCommerce for a year and used their native loyalty system -- the native program on AC was flawed from inception because it allowed customers to use points in checkout, and yeah, we could have set minimums for redemption, but it just didn't inspire participation. We could have built out drip campaigns -- but it was on us to build something that looked good and functional. Prior to AC, we spent a miserable year on bigcommerce with SLoyalty. Enough said. We are very happy with Shopify and now Swell Rewards.

The biggest pros for Swell:
1. Pricing model that increases as a store grows;
2. EVERY word of every text phrase can be customized to match the voice of YOUR store.
3. Mobile UI is actually designed for mobile;
4. You can modify any visual element with css;
5. On Shopify, guest customers converting to store accounts is a common theme - so Swell can "capture" the guest customer's accrued points, and now customer has all the points she earned;
6. Swell plays nicely with the other kids -- they use ScriptTag and is efficiently engineered. Does not slow your site down. Effortless integration.
7. Support was insanely great at onboard - I use CloudFlare for DNS and Swell needed to add a minor patch to be CloudFlare compatible. Took 5 minutes to sort it out.
8. I had a script that was not playing well with others. Swell identified this issue and helped me find a solution (email me and I'll name names);

Ok, only on the platform for 2 days, but I'm impressed enough at the ease of configuring and onboarding to post this. I don't write love letters very often.

If things change, I'll be back and update this.
Thanks, Swell!