Yotpo: Loyalty & Rewards

Just installed but it looks very promising. Clean UI, nice features but not overloaded.

Great app,every shopify store should have this!
This seems to track referrals really well,i'll def stick with it!

the other options work good and rewards points also work well

The learning curve is BIG. Support has been very helpful and available! For a free app there are a ton of features available!

Great app addition to create a profitable shopify shop!

Great product to help with marketing

Absolutely love this app for shopify. Lets me help my customers along the way and it also helps turn them into loyal customers for life. So Thank you for making an awesome app that does what it says!!

I really enjoy using the app. Great way to capture emails. I sure do recommend using this app

This app is really helpful. I have installed it recently, now I have a few new email substriptions already. They have a great customer support. I got help from Danreb who was fantastic. Highly recommended!

This app is amazing! We have everything at our fingertips. At first we were using several programs to manage different aspects of our website including customer loyalty, referral programs, newsletters, etc, but now it is all in one place!

Thanks SWELL!

Lavishar.com

I had to cancel my subscription for Swell before even launching the app due solely to the lack of customer service from Swell, which was recently acquired by Yotpo.

After many hours configuring the app on my own, I contacted support with three final (and uncomplicated) questions. After more than two weeks, two additional follow-up e-mails to support, and additional e-mails to a sales rep, I have still not received a single response from Swell's support team.

Even worse, the sales rep suggested that I pay more to receive better service on the premium enterprise plan. I paid approximately $300/month for the gold plan, which is the highest self-service tier.

I also investigated Yotpo, as I was looking for a product review app to integrate with Swell rewards. After following up multiple times with a sales rep for help and information, I was quoted about $8K/year.

It would be absurd to pay this company anything, let alone $11K+/year, for this level of service. There are plenty of other options for both rewards and review apps.