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Just starting off with Swell and what a great start it has been! Customer Service spent all the time I needed on their easy to use Online Chat Help. They walked me through my questions and helped with the Custom Rewards that we were looking for. We are all set up and ready to go with our referral program thanks to their easy to use program and superior customer service.
this is a great marketing app for promo and rewards
Swell has definitely done it's job! People are having fun in my loyalty system. thank you very much!
Reasonably good app but with hidden problems in the free program:
- Email pop-up signups don't sync to Shopify unless on premium, this is basic and really makes managing new signups a hassle
- No option to email referral code to signed up customers
- If you update the reward points for anything you have to make sure you update any wording related to it, as it will still mention the old points offered. I don't see why this can't be a dynamic field
I've uninstalled this now, if you're looking for a better email signup app just use Privy, it's much more flexible and syncs to email providers.
Loving the app thus far! I just started using the app and am already generating more traffic! I just opened up shop, and am so excited to be getting visitors at The Shabby Chic Shoppe! Come check it out! Theshabbychicshoppe.com
Fantastic App. One of the best apps on the store and IT'S FREE for most of us on here. They took the time to set me up and get my store running. Highly recommend it.
so far so good
works well on everything you need
we are using swell in our restaurant delivery website
https://www.restaurantpm.com/
Right now I'm using the free plan, and WOW. What an amazing application. Thank you guys. The only thing is the pricing plans are EXTREMELY expensive for someone just trying to get their store up and running. There should be lower pricing for the small guys like myself.
The app isn't rendering icons correctly since we launched it, the "refer a friend" option doesn't even show up. we have been reaching out to support to no avail, and are extremely disappointed in the service. We upgraded, thinking that the free version was glitchy on purpose, because we had launched it via our newsletter (because it initially appeared to be working correctly), and were worried about our customers experience. We want a refund for the upgrade and to discontinue using this app. Shopify should not be encouraging faulty plug-ins/apps to their customers. We have spend a lot of time setting up to no success, and it's very upsetting that there is NO SUPPORT!
Excellent app I'm getting more happy customers to participate in the referral program
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