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Syncee staff is always available and useful. Very important as support.
Catalogue could be improved.
Thank you for your review. Our clients' feedback is very important to us. If you have any questions relating to our catalogues on how you could make the most out of it, feel free to contact our support team anytime, we are always here to help :)
This has been the only app so far in which I have been able to easily locate the specific type of merchandise that I would like to sell; all others' filters brought up unrelated items in the search. The support has been very timely, professional and helpful also, helping me not only resolve hiccups, but showing me and explaining exactly what to do in future situations that arise!
Thank you for your review. It is great to see that you find our application the only one that is able to do all the work that was needed for your business. We are happy we could help you solve everything you requested. Our support is always here for you in the future as well to continue providing you with professional help. Thank you for choosing Syncee, we hope you will love our service more and more as time goes by.
Syncee makes our work much easier. just download it, sign in, and you are ready to go
in a few hours
Thank you for your review. It's great to see you find Syncee helpful for your business and that our application makes the work with your online business easier. If anytime you have a question on how to use Syncee please feel free to reach out to us via in-app chat or email. We are here for you.
The app is a little hard to naviagate but their customer service department is awsome! They really take the extra steps to help you and try to make sure you have all the expertise you need.
Thank you for letting us know about this. Your feedback helps us get better. Furthermore, we appreciate your kind words about our customer service; this is our main goal to meet our users' expectations.
Great selection of products and suppliers! Customer service live chat is also really great and helpful, they always get back to me in 24 hours or less and almost always resolve my issues. Site is a little outdated and can be difficult to navigate though. It would be great if there were filters when searching!
Thank you for your review. It's great to see you like what Syncee offers :) Please let us kindly bring this to your attention: Syncee has various options to filter products; both basic and advanced filters are available. If you contact our support team we can help you on how to find products for your business more effectively.
Really useful and handy that it uploads straight to the store cuts out alot of uploading to my store myself. its great.
Thank you for your review. We are happy you find our application really useful and that you are satisfied with the solutions we offer. If anytime you have a question, please feel free to contact our support team via in-app chat or email. We are here for you!
I'm just getting started with this app. The customer service team has been fantastically helpful, and in fact they have done the uploading for me. Having been used to Oberlo and Smar7 in the USA/AliExpress, I found it difficult at first. Niki, Imre, and the team have been so helpful in getting us up and running.
Hey there.
I'm liking this app so far! Lets see how it goes. I'm not too happy about the minimum of 100 characters.
:)
Thank you for your review. We are happy you like Syncee, and we hope you already have the chance to explore it and you enjoy using it more. In case of any questions, our team is here to support you! About the minimum character limit of the comments here: It is Shopify's feature in general :)
Excellent customer service, very clear in giving instructions. As for the app, it takes a while to navigate and get used to. You have to apply as a reseller for each supplier for the same category and not all suppliers can do auto-fulfillment but for those, the app can help ease the process.
Thank you for your review, we are happy you find our customer service excellent and that you like how our app works. In case of any questions, please contact our support team so we can help you anytime. We hope you will be satisfied with our future features and developments as well we make for our clients :)
The Syncee Customer Support Team ROCKS! I appreciate their patience with me as a newbie dropshipper. I know I have had tons of questions. There has not been a time they have not come through for me. If you want GREAT customer service, I recommend you using Syncee for your dropshipping needs.
However, I ended up giving 4 stars due to the changes they have made to their paid plans. There was a FREE Plan for 25 products but now we have to pay $29 a month. You can get a FREE 14 day trial and after that I will be paying $49 a month instead of $29 for 250 items. Other than that, I am still onboard and will pay the monthly payment because they have what I need for my Shopify store.
Thank you so much for your review. We are always here to help you in case of any questions arise. Syncee still offers a free plan that allows store owners to browse among millions of products on Syncee Marketplace, and they can prepare their own product catalog with the goods they would like to sell, adding all settings they need. It's a perfect way of preparing your unique selection of products. Indeed, to upload products to your store you need a bigger plan, but our free trial is there for merchants to check if they are satisfied with our solutions. We are so happy that you love what Syncee offers, and we wish you all success with your business!