Syncee for Suppliers

Set up was smooth and customer service was very helpful.
Looking forward to see how this works, hopefully helping to expand into different markets.

What this app lacks in user friendliness it makes up for in excellent customer service. The app is easy to install and get running if you wish to open up your whole Shopify catalog to all stores anywhere in the world. However, the problems start if you only want a portion of your catalog listed on Syncee Marketplace and/or if you want to have control over where your brand is sold. None of these controls can be implemented intuitively on the back end by the supplier himself/herself. The back end of the app is a bit clunky, and one important thing that's missing is the ability to see how our supplier listings appear on Syncee Marketplace and rearrange listings as needed (e.g. I would like to have my bestsellers listed at the top of my supplier page). Despite all of that, Syncee customer service is fantastic, and that's the real redeeming quality of this app. I had to go back-and-forth with them several times to have the things I wanted accomplished done (only partial upload of my Shopify catalog, ability to manually approve or reject retailers), and Judit - who I worked with - was absolutely professional, responded fast, in a friendly manner, and was very helpful answering my questions and giving step-by-step instructions for enabling the features I needed. So, although there is room for improvement on the technical side of the app, the customer service is top-notch, and I'd be definitely willing to amend this review once those tech things are better resolved.

I installed the app and the platform is very easy to use. Customer service is very fast and very helpful when you have questions. You can sync your products from Shopify and easily filter them if you want them in the system or not. I will give the app a try and hopefully will drive sales.

I just got set up. I'm extremely impressed w the customer service/onboarding process. When your business depends on strangers, it's imperative that they provide great communication and customer service. So far so GREAT with the team at Syncee!

Superb Experience. Great support, Great experience, Great tools. Just Everything was amazing. I love it.

Frunzina has been very nice, patient and she has answered all my questions. 10 over 10.

I’m so pleased with the app so far. It was easy to install, and connect. Their representative has been so helpful and answered my questions so quickly. Im confident this will be a great experience. Thanks Syncee!

Superb, quick help and support from this company. I was up and running in no time. Thank you for excellent service

First class customer service. Happy to walk you through the steps if you aren't particularly technical. Highly recommend.

Excellent customer service from Ms Judit! highly recommended for any business to offer dropshipping