Syncee for Suppliers , Počet recenzí: 140
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I dropped the 3-star review to 1-star after the misleading and dishonest response to my review.
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Very average. Many better options.
After signing up, zero support, but they did upsell me.
Asked for customer service once and received a completely inadequate response.
I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.
Hi there,
We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response.
If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.
I just installed the app and small problem but the customer service was great and fast thanks Fruzsina for all of your help.
Hi there,
We're glad to hear our customer service team, especially Fruzsina, was able to help resolve your initial questions quickly. We strive to provide the best possible experience, and your feedback is valuable. Please don't hesitate to reach out if you have any further questions.
The staff is very cooperative and the response time is fast. I am completely satisfied with the service during onboarding process.
Hi there,
Thank you for your review. We are happy to hear you had a smooth onboarding experience and that you are satisfied with our customer support's fast response time. Thank you for being a member of our community.
Very good professional and prompt support by Fruzsina
Hi there,
Thank you for your review. It means a lot to know Fruzsina's support was professional and prompt. We're happy to have such a valuable member on our team, and we are glad that you are a member of the Syncee community now.
Installation was very easy and any issues I had, Fruzsina answered and solved for me immediately. I am really excited to see how I can grow my business with Syncee!
Hi there,
Thank you for your review. We're happy to hear that the installation process was easy for you and that Fruzsina promptly resolved any questions you encountered. We're excited to be a part of your business growth with Syncee!
5 star for Fruzsina and Syncee. Amazing support in addition to a quick and easy onboarding. Keep it up!
Hi there,
Thank you so much for your kind words. We're thrilled to hear that Fruzsina provided you with amazing support and a smooth onboarding experience. We're always striving to deliver exceptional service. We look forward to continuing to support you!
Super easy to configure, and I love the support team, very quick to answer the questions.
Hi there,
Thank you for your review. We're glad to hear setting up Syncee was a breeze! Our support team is always happy to help, and their quick response times are fantastic to hear. Thank you for joining our community!
I am not sure about my selling experience, yet, but the customer service experience is superb.
Hi there,
Thank you for your review and for being a member of our community. If anytime you have a question, please do not hesitate to reach out to us. Our support team is here for you anytime you need help.
I recently integrated Syncee for Suppliers into my Shopify store, and I couldn't be more satisfied with the experience. The installation process was a breeze, and the setup was exceptionally smooth. The user-friendly interface made it easy for me to navigate through the app's features without any problems. What stood out the most was the efficiency of the customer service. Moreover, the customer support team deserves special mention. Their response time is impressively quick, and their dedication to solving any issues efficiently reflects a commitment to customer satisfaction.
Hi there,
We're happy to hear your experience with Syncee for Suppliers was seamless! Our team works hard to ensure a user-friendly interface and top-notch support. Thank you for your kind words and choosing us for your Shopify store.
Fruzsina was amazing throughout the on boarding process and I would recommend Syncee to any business. Thank you and we are looking forward to utilizing this platform.
Hi there,
That's fantastic to hear! Fruzsina is indeed amazing, and we're thrilled that your onboarding experience with Syncee was so positive. Thank you for your recommendation, and we're excited to support your business. If there's anything else we can assist you with, please don't hesitate to reach out.