Recenze (153)
Zpřesnit
-
Podle hodnocení
I recently started using Syncee, and I am extremely pleased with the platform. The ease of use is exceptional—navigating through the various features and functionalities is intuitive and straightforward. It’s clear that a lot of thought went into making the user interface as user-friendly as possible. The support team is always responsive, knowledgeable, and genuinely eager to help with any issues or questions.
Hi there,
Thank you for your detailed feedback. We're happy to hear that you find Syncee exceptionally easy to use and intuitive. Our support team is always here to assist you with any questions.
Very good professional and prompt support by Fruzsina
Hi there,
Thank you for your review. It means a lot to know Fruzsina's support was professional and prompt. We're happy to have such a valuable member on our team, and we are glad that you are a member of the Syncee community now.
We look forward to our collaboration, the best support with full product listing, which was very easy.
Hi there,
Thank you for the fantastic review! We're happy you're finding our support helpful and listing your products was a breeze. We are happy you are a member of our community!
Super easy to configure, and I love the support team, very quick to answer the questions.
Hi there,
Thank you for your review. We're glad to hear setting up Syncee was a breeze! Our support team is always happy to help, and their quick response times are fantastic to hear. Thank you for joining our community!
At first I was a bit skeptical but made the decision to follow through.
The on boarding process with Syncee was fast and easy. Fruzsina and Judit were very helpful during our scheduled demo. All my immedaite questions were answered.
Chris
CW Dressings
Hi there,
Thank you for your review. We are so happy you have chosen Syncee and that you are satisfied with the help of Fruzsina and Judit, and with our solutions as well. In case of any questions, we are here for you.
The staff is very cooperative and the response time is fast. I am completely satisfied with the service during onboarding process.
Hi there,
Thank you for your review. We are happy to hear you had a smooth onboarding experience and that you are satisfied with our customer support's fast response time. Thank you for being a member of our community.
I dropped the 3-star review to 1-star after the misleading and dishonest response to my review.
-----
Very average. Many better options.
After signing up, zero support, but they did upsell me.
Asked for customer service once and received a completely inadequate response.
I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.
Hi there,
We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response.
If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.
I just installed the app and small problem but the customer service was great and fast thanks Fruzsina for all of your help.
Hi there,
We're glad to hear our customer service team, especially Fruzsina, was able to help resolve your initial questions quickly. We strive to provide the best possible experience, and your feedback is valuable. Please don't hesitate to reach out if you have any further questions.
I am not sure about my selling experience, yet, but the customer service experience is superb.
Hi there,
Thank you for your review and for being a member of our community. If anytime you have a question, please do not hesitate to reach out to us. Our support team is here for you anytime you need help.
Assistenza veloce e molto efficace! Fruzsina mi ha aiutato risolvere i problemi technici velocemente.
Hi there,
Thank you for the 5-star review! We're delighted to hear that our support was fast and effective. We appreciate your positive feedback and look forward to assisting you again in the future.