Syncee for Suppliers
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What this app lacks in user friendliness it makes up for in excellent customer service. The app is easy to install and get running if you wish to open up your whole Shopify catalog to all stores anywhere in the world. However, the problems start if you only want a portion of your catalog listed on Syncee Marketplace and/or if you want to have control over where your brand is sold. None of these controls can be implemented intuitively on the back end by the supplier himself/herself. The back end of the app is a bit clunky, and one important thing that's missing is the ability to see how our supplier listings appear on Syncee Marketplace and rearrange listings as needed (e.g. I would like to have my bestsellers listed at the top of my supplier page). Despite all of that, Syncee customer service is fantastic, and that's the real redeeming quality of this app. I had to go back-and-forth with them several times to have the things I wanted accomplished done (only partial upload of my Shopify catalog, ability to manually approve or reject retailers), and Judit - who I worked with - was absolutely professional, responded fast, in a friendly manner, and was very helpful answering my questions and giving step-by-step instructions for enabling the features I needed. So, although there is room for improvement on the technical side of the app, the customer service is top-notch, and I'd be definitely willing to amend this review once those tech things are better resolved.
Thank you for your review. It's great to see you find our customer support excellent and that you love how Syncee helps you with your business. We are constantly evolving our application, and as your opinion is very important to us, we are going to keep in mind your thoughts. If anytime you have a question about how Syncee works, we are always happy to help you on how you can best use our platform and make the most out of our solutions.
Had some questions, support on the chat was very helpful!
Hi there,
Thank you for your review. We are always happy to help you! Thank you for choosing our solutions.
Setting up and support - first class
Hi there,
Thank you for your review. It's our pleasure to see you find setting up a storefront on Syncee first class so as the support provided by our team. Thank you for joining our community.
I had help from Fruzsina, she was so helpful. In 10 minutes I solved all my problems, and I was immediatley approved. Very good customer care. Awesome app!
Hi there,
Thank you so much for your review. We are happy Fruzsina was of great help to you. Thank you for joining our community of trusted suppliers.
5 star for Fruzsina and Syncee. Amazing support in addition to a quick and easy onboarding. Keep it up!
Hi there,
Thank you so much for your kind words. We're thrilled to hear that Fruzsina provided you with amazing support and a smooth onboarding experience. We're always striving to deliver exceptional service. We look forward to continuing to support you!
Syncee is very easy to setup and use, Fruzsina always there to answer and solve whenever i had a question or issue. I am very excited to see how I can grow my business with Syncee!
Hi there,
Thank you for your review! We're delighted to hear that Syncee's ease of setup and use, along with Fruzsina's support, have made a positive impact. We're just as excited as you are to see your business grow with Syncee. If you ever have more questions or need assistance, we're here for you.
Top Application :)
Hi there,
Thank you so much for your kind feedback on our service. We are so happy that you are here with us! :)
I received an amazing amount of professional help in installing the app and setting up the processes. If I had any questions, I got answers almost immediately. Very fast and very good communication with the staff. Fruzsi is an elf, she helped me a lot, patiently showed me everything all the time, even handled my strangest questions very well. I am very satisfied with the service, it was smooth and easy to set everything up. Thank you! I highly recommend the app.
Hi there,
Thank you so much for your kind words on our service. We are happy you are satisfied with the overall service we offer, and we are always happy to help you! Thank you for being a member of our community!
Fantastica l'assistenza! Consiglio vivamente di dare un aumento a Fruzsina per la sua gentilezza e disponibilità.
Hi there,
Thank you so much for your feedback on our solutions and our customer service. Fruzsina was delighted to see your words, it means so much to her and us as well. We wish you a flourishing business!
since they dont accept CBD products on their platform a 1 star rating from me!! i dont understand how an app developer has to decide what i have to sell !
Currently, the payment solutions available on Syncee are PayPal and Stripe. This is how retailers can pay for the products to the suppliers. As CBD products are prohibited based on both PayPal's and Stripe's Terms and Conditions, unfortunately, we are not able to accept suppliers who want to offer these products on Syncee Marketplace. We apologize for not being able to accept your products. Thank you so much for your kindest understanding.
Looking for products at great prices to sales on my online stores. I just started a new online business I am looking forward to be a big sucess
We have installed today Syncee program and Customer Support was very helpful. We recommend them for everybody.
Thank you for your review. We are delighted to see you love our solutions and that you are satisfied with the customer support we offer. We are always here for you! Thank you for being a member of our community!
App might work well for businesses that are exclusively dropshipping or have loose brand guidelines and don't mind being published everywhere. For brands that want to have control over where they sell, it's not a helpful app. I receive junk applications for stores that don't meet my brand requirements constantly, and it's a very time-intensive and manual process to approve or reject retailers. Most that apply are focused on discount shopping and/or don't even have their website set up.
Thank you for your review. We are glad to see that several retailers were interested in reselling your products. It means you offer great products. You applied to be a supplier on our dropshipping platform, and you decided that you want a pre-approval process added before a retailer could actually start selling your products. We are sorry to read that approving/rejecting retailers manually meant extra work for you. This pre-approval process is not obligatory, it is the supplier's decision to have it on, and unfortunately, you have to set it manually if you wish to work with a retailer who wants to sell your product in their new or existing store.
We hope we can continue working together in the future!
It looked complicated, but getting it set up didn't take long. I appreciate all the automation and the customization options.
Thank you for your review. We are happy you find our application helpful and that you like the automation and the customization options we offer. If anytime you have a question, please feel free to reach out to our customer support team, we are here for you! :)
Everything is very convenient and understandable. The support team works great. Their response is very fast and their advice is accurate.
Thank you for your 5-star review. We are glad you are satisfied with our service; not just how our app works but with our customer support as well. Welcome to our community! :)
I am using Syncee to grow my drop shipping customer base. It is very easy to use and customer service is great
Thank you for your kind words. It is great to see you are satisfied with how our app works and that you find our customer service outstanding. In case of any questions, please always feel free to reach out to us. Welcome to our community!
Great app easy to install, very helpful customer service. Now hope to get some sales. Reindeer Leather
Thank you for your review and welcome on board! We wish you many new retail partners!
Customer service was outstanding and this was really easy to set up - all the orders from my retailers will appear directly in my shopify store. I wish I had found this app earlier
Thank you for your kind words. We are happy that you are satisfied with how Syncee works and with all the service we provide. Welcome on board! :)
This is our first time with Syncee, their support Zsolt is very helpful and supportive. Our onboarding experience is perfect :) Thank you Zsolt.
Thank you for your 5-star review. It is great to see you love our service, and that you are satisfied with our customer support. We are always here to help you! :) Welcome to our community!
Diese App ist perfekt. Der Support ist einmalig, sehr schnell und hilfsbereit.
Gut um viele Kontakte bz. Verkäufe zu machen.
Thank you for your review. It is amazing to see you are satisfied with Syncee's service. We are so happy you are a member of our community! We wish you many new retailer partners!
Fast and easy setup, was lovely to have live chat to answer any quick questions along the way. So far so good.
Thank you so much for your kind review. We are happy you are a supplier on the Syncee Marketplace! Welcome to our community! :)
Brilliant service! Judit is phenominal and uploaded my products. She really took care of me and completed the process from start to finish. I'm really impressed by her customer service skills and her ability to get things done. Thank you. Would highly recommend!
Thank you for your kind words :) It is so great to see you are satisfied with our customer service and with our app's features as well. In case of any questions just feel free to let us know about it, we are here to help :)
thank you for the support .. fantastic service and support for my brand... i can see growth potential...
Thank you so much for your kind review. We are happy you are satisfied with our application and service. Welcome to our community! :)
LOVE IT! Bianka and her team are very helpful and provide excellent support. Great experience so far!
Thank you for your review. We are happy you love what our application offers :) Welcome to our community!
I love Syncee so far! So happy they reached out to me. Easy to add and Judit was wonderful to work with! I highly recommend it!
Thank you so much for your kind words! We are happy you are satisfied with our service :) In case of any questions, we are always here to help. Welcome to our community!
Nice app. Help us to connect with retailers with automatic inventory and level syncing. If you are interested in dropshipping or wholesaling unique handmade Home products, check out MadeTerra on Syncee!
Thank you for your review. It is great to see you are satisfied with Syncee's features and service. We are happy you are a supplier on Syncee Marketplace! :) We wish you many sales!
The app was very easy to set up and Bianka provided exceptional customer service. We are excited about the partnership and looking forward to grow our retailers list with Syncee!
Thank you so much for your kind review. We are so happy you are satisfied with our application and customer service. Welcome to our community! We wish you many new partners! :)
We are so excited to be part of Syncee supplier platform. Bianka did all that was in her hands to to help us set up the account. Their free marketing strategies definitely will help us get our products into more retail stores
Thank you for your kind words :) We are so happy you are a member of our community now. We wish you many new partners and sales!
Hiánypótló fejlesztés, segítőkész ügyfélszolgálat, gyors telepítés, gond nélküli szinkronizálás. Most telepítettem, eddig ennyit látok a szolgáltatásból.
Köszönjük az értékelésedet! Nagyon örülünk, hogy elégedett vagy a szolgáltatásunkkal :) Bármikor, ha kérdésed adódik alkalmazásunk kapcsán, írj nyugodtan, mi itt vagyunk, és segítünk!
Perfect customer service! Great app! They are really help me to sing up and set up my shop to wholesale!
Thank you for your kind words! We are happy you are satisfied with our service and that you are a member of our community now! We wish you many sales! :)
The customer service is very polite and helped me a lot to connect it to my shopify store. They gave me good description about the usage and the platform is easy to use.
Thank you for your review, we are so happy you are satisfied with our service :) We wish you many sales with your great products!
We've tried multiple synchronization apps and we think Syncee is the best so far with an amazing support team and their creative developers keeps coming up with new features that we desperately need. Great team, wonderful work, keep it up guys.
Thank you for your very kind review. We are happy you are our partner for two years' time, and that we can share great memories and success with you. We wish you many more sales with your business! :)
The app is perfect and very comfortable, it is done very well and the support is great. Thank you so much for everything
Thank you so much for your review. You are amazing! Welcome to our friendly community.
Can't thank enough Richard, Barbara, Melinda and every single other person in support team. You guys are taking the meaning of support to a whole other level.
Awesome app, awesome people!
Thank you so much for your kind review. We are happy you are here with us. In case of any questions, feel free to let us know about it. We wish you many new partners! :)
Just joined Syncee and I already love it ! Amazing customer service. They will literally help you in anything you need
Thank you so much for your kind words! We are glad you are a member of our friendly community! :)
I really like Syncee's smooth and quick syncing method - recommend this app a lot! Also their Support is great - they even speak Hungarian! :)
Thank you so much for your review. It is heart-warming to hear you are satisfied with our service. We are also happy you are here with us :) And indeed, our customer service is available in Hungarian as well! ;)
Thank you very much for Barbara’s help and service, which makes my business easier. I also like this system very much, which can help me more sales. If there are friends in need, I suggest this system is great！
Thank you so much for your kind words. We are happy you are satisfied with our service. We wish you many new partners!
Outstanding customer service and very competent team to build a great dropshipping partnership for suppliers and retailers. I would highly recommend working with them. All the best Dropshipping :D
Thank you for your kind words. We are happy you are satisfied with our service. In case of any questions always feel free to let us know about it.
Wow, this is my first time to leave a review of an app on shopify store.
I would admit that their customer service is 5 stars.
I just installed this app and Barbara helped me to set it up.
Thanks Barbara!
Thank you so much for your kind review! We are happy you are satisfied with our service :)
First class customer service. Happy to walk you through the steps if you aren't particularly technical. Highly recommend.
Thank you for your kind words! We are really happy you are satisfied with our app and service. We wish you many new partners :)
It was very easy to list our products, even with currency exchange. We have received our first retailer on the first day! Great solution if you want to sell to other retailers!
Thank you for your nice review. We are happy you are satisfied with our application :) We wish you many more new clients!
Fast on boarding, it is very easy to upload my products to Syncee. I can turn my shop to a supplier business in a few minutes.
Thank you for your review! We are happy to see you are satisfied with our service. In case of any questions, always feel free to let us know about it.
We have just started to sell for retailers, so Syncee gives us a good chance to widen our retailer customer base.
Thanks for your review! We wish you many new retailer clients and orders. In case of any questions, always feel free to contact us.
Recently signed up and very easy to set up! Continued resync which is KEY! Great Job and would recommend to any wholesaler, brand or manufacture.
Thanks for your review. Syncee will take care of keeping your products up to date in every Shopify store, where your products are sold by retailers. Happy selling :)
It is a very useful application for us.
It was so nice that you kindly answered me as a beginner.
Good luck!!!
Thank you for your review, we really appreciate it. If you have any questions do not hesitate to contact us, we are happy to help!