Değerlendirmeler (225)

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4,7
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17 Mayıs 2024

I used Synder as our first bridge from Shopify to QuickBooks, worked great, due to our company moving to QuickBooks Commerce which was unexpectedly retired, we needed a solution to manage our data. After so many failed attempts to move our data, even from QB Online to QB Enterprise, the data would not import. Always failed after hours of wasted time, until we came across the Synder App and their Business Importer/Exporter. Easy quick setup and fast results. Darya from support was spot on during setup, with fast response time! Great app!

Whalen's Speed R&D | Whalen Tuned
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
2 Mayıs 2024

Synder was a game changer for us. After spending hours troubleshooting other apps, Synder was the solution we needed to connect our Shopify to QBO. It now works seamlessly and was pretty straight forward to implement.

Farriers Warehouse
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:25 gün
13 Şubat 2024

Working with Kay Reel has been a pleasure as well as a great learning experience. He is patient and professional and friendly; I was able to get my issues resolved because of him. Shoutout to Lana, she is also amazing. Thanks Synder !!!

Xscape Evenings
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
28 Şubat 2024

Great app that does everything it should. Fantastic, quick support from James and George.

Icey-Tek / Cool Boxes UK
Birleşik Krallık
Uygulamayı kullanma süresi:2 yıldan fazla
26 Ekim 2023

We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support.

Patio & Pizza Outdoor Furnishings
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
22 Mart 2023 tarihinde düzenlendi

Update 3/22/23 - Phone support George has been super helpful and went above and beyond to solve the issues at hand. Not just doing his job but genuinely trying to solve problems!

Update 7/15/22 - The support experience has deteriorated in the past months. The development team is taking extensive time (est. 1-3 weeks) to fix issues. Before then they were able to fix it within a week. Responses from the support team are generally longer than 24 hours, typically in the 48-72 range. The responses often don't solve the issue at hand and would require follow-up, which extends the already lengthy process. I've been using this app for more than half a year. Functionalities - outstanding. I use shopify payment, PayPal and Quickbooks. The integration is seamless, especially considering that Synder is a third party app and have to work with all these guys to get things right Support - extremely knowledgeable staffs who know the apps in and out and have knowledge on the accounting aspects too. Responsive, efficient and willing to help. I've never seen a support team that's this dedicated. Whenever I point out bugs, their dev team is usually able to resolve it or come up with a fix in the next several months. I wish I could have a dev team like this. Those are not easy fixes. Excellent App that automated our revenue process. Very helpful support as well - responsive and willing to help.

PROJECTISR US
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
CloudBusiness Inc yanıt 28 Eylül 2022

Hello! We are sorry to hear about your experience. Our technical team always tries to deliver fixes as quickly as possible. However, some improvements can require more time, depending on what needs to be improved and how many resources have to be involved. Our support team gives updates on the technical fixes processed by devs as soon as they are available. We always try to find and suggest possible workarounds to the users, if there is no automated solution yet. We can see that the workaround for your case has been offered. Try it out and let us know what you think. If needed, we would be happy to schedule a call to make sure the suggested way works well. We would be glad to assist with any further questions.

30 Aralık 2022

We have had Synder for a little over a year to sync our Shopify and PayPal to our QuickBooks. Recently we noticed some discrepancies in our reporting between the platforms. We scheduled a call with Vita in support and we could not be more pleased. She answered all of our questions, found the areas we needed to address, and patiently walked us through each step to get us back on track. We strongly recommend this software for anyone looking to take their online store to the next level and Vita in support for top notch care!

B2BFAB
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
28 Ekim 2022

Andrey was super helpful in addressing my issues today and was quick to respond! Synder has made our accounting seamless!

Hevy Hauling
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
28 Kasım 2022

Synder has been very useful for syncing transactions in our business. It's made accounting a breeze!

Results Physical Therapy Tools
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
18 Aralık 2022

Great app to use to sync shopify transactions with to Quickbooks. Works like a charm and don't have any issues with it. Categorises all the transactions automatically.

ink'd Pens
Avustralya
Uygulamayı kullanma süresi:Neredeyse 2 yıl