QuickBooks, Xero sync ‑ Synder

I was skeptical about whether or not I needed this and was almost ready to bail on it, but then was won over by a FANTASTIC support team (Helen in customer success and then I got Andrew a few times over chat) that helped me get everything up and working and then were SUPER receptive to getting feedback and suggestions on how to improve things. Everything is REALLY customizable which is awesome - it takes a little bit of extra work to get it set up, but once its done its done and everything just WORKS.

Customer support has been great. The chat time is almost immediate for support. With a few things that haven't worked properly the support has been timely.

The product does almost everything we'd want it to do. We were previously entering monthly journal entries. Now we've got granular sales data on our roughly 4500 transactions per month.

Make no mistake, there's work getting the integration to do everything you need it to, but our experience has made it absolutely worth the challenge.

We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!

During the initial review of the product, Andrey's support really helped me with understanding how to utilize Synder for our needs. The setup process is very important but once you get that going the sync work quite well.

There's a lot of Xero to Shopify apps, lots of them with limited or overly expensive functionality. Synder are stand out so far especially with regards to their customer service. I got Andrew on a chat and rather than direct me to 'help articles' - he carefully explained and problem solved all of the technical issues I was facing. This is the difference that will get me to subscribe to a service that actually solves my challenges. Fantastic so far. Highly recommend.