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I used your spin-the-wheel app for a lottery event, and I set the probability of winning the first prize to 0.01%. Logically, only one person out of 10,000 should win! However, we’ve only collected just over a thousand emails, and yet 20 people have already won the first prize! This has caused us significant losses! Your app has a major bug, and I want to file a complaint!
Most businesses, including mine, have a limited number of prizes to give away. It's not feasible for us to distribute prizes based on such unpredictable randomness, as it could lead to excessive winners in a short time frame, which is exactly what happened in my case. As a result, we've faced unexpected financial losses, not to mention potential damage to our brand's reputation due to unmet expectations from other customers.
I strongly recommend that your software include an option to limit the number of prizes awarded, rather than relying solely on random probabilities. This would provide businesses with more control and prevent situations like ours, where prize distribution exceeds what was planned and budgeted for.
very cool app extension for my sotrore, I love the different designs and the way the animations are fine-perfcect moving; it's very great and I see now my visitor will love it. thank you for building it
Great app. lots of features and choice. Friendly and suppotive staff. Instant and easy set up.
Lots of game choices and works with the website colours and theme. Super impressed
Very well priced free plan and instant setup. Lots of customization if you're looking for a gamification pop-up app .
Great app that is easy to use and helpful support!
The app is pretty straight forward and easy to operate. Great customer care and super quick! Thanks Jeremy.
Quick customer service - works very well.
Didn't show anything on the app. Didn't work for me.
Super service client, à peine installé que Jeremy c'est fait un plaisir de m'aider. Avec un plan gratuit de 4 000 impressions, ça m'a l'air bien !!!
Excellent customer support staff!!! I really love the design and configuration is very easy! And the time of answer is very fast! love it!
ROCKmint, thanks a lot for your amazing review. It's great to hear that you love our app 😃! Feel free to contact us anytime if you have any questions or if you need help. We'll always do our best to help any way we can 🙌.
Jane