tawk.to Live Chat , 233件のレビュー

総合評価
4.1
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の3%は2つ星です
  • 評価の12%は1つ星です
2015年12月22日

Just perfect! You guys provide so much value!

Deeplyenchanted
アメリカ合衆国
アプリの使用期間:2ヶ月
2016年5月31日

Great app! It does everything that Zopim with a 25$ package does but for free!
It works great for me!

Good job!

Clote Ro
ルーマニア
アプリの使用期間:約2ヶ月
編集日:2023年1月9日

I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message will come to my email with the logo of Tawk. Now I uninstalled it, so this APP writes a code on your Theme. I am very frustrated because I want to get another Chat App that will work better for me but the new App widget sits partially on top of the Tawk widget and it looks so unprofessional. I've reached out to Tawk Support for them to remove whatever code is stuck behind but they are not responding to me. So I feel left high & dry. It is unnerving to have code left behind, especially when it messes with my Homepage. Tawk Support ... help me and I will revise this review. PLEASE!

Poochie Moochie Pet Store West Edmonton
カナダ
アプリの使用期間:2年以上
2017年10月6日

Great app, i have tried others but this is just awesome.

Multi Niche C
アメリカ合衆国
アプリの使用期間:約2ヶ月
tawk.toが返信しました 2021年10月8日

Hi Multi Niche C,

Thank you for choosing tawk.to and for sharing your review with the community!

We appreciate that you find tawk.to app to be the best chat software after trying other live chat apps in the market.

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2020年1月11日

They are really good, phoned me and took me through stuff and jsut were very helpful. this app is a a must

House of Dasein Kink Toys and Apparel
オーストラリア
アプリの使用期間:約2ヶ月
tawk.toが返信しました 2021年9月27日

Hi House of Dasein Kink Toys and Apparel,

Thank you for supporting tawk.to and for sharing your review in the community!

We are happy to know that our Business Messaging Advice team has reached out and walked you through our dashboard.

If you have other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018年3月31日

Chat works like a charm. Off the shelf it seems however that the chat doesn't work during the shopify checkout flow. I'm contacting tawk.to support to figure it out. Will come back here with an update.

Authentic Foods
アメリカ合衆国
アプリの使用期間:約4年
tawk.toが返信しました 2021年9月9日

Hi Authentic Foods,

Once the widget is installed, it will show to all pages of your Shopify site.

Hopefully, the issue is now resolved.

If not, please send me the following details to track the ticket or email you’ve raised with the support team.

1. Property ID/website:
2. Ticket Number (if available):
3. Screenshot/error messages:
3. Email:
4. Contact Number (with area code):

Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

For urgent matters, you can reach out to us 24/7 for support with any urgent matters. Our live agents are always available to assist you.

Thank you and hope to hear from you soon.

2018年1月10日

Thank you! This is the best app so far! Very clean, easy to use and really customisable! Great work!

Grazinagum
リトアニア
アプリの使用期間:約2ヶ月
tawk.toが返信しました 2021年10月8日

Hi Grazinagum,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our app to be the best in the market!

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2017年2月5日

Such a simple chat app...very small, but efficient. You guys have the right idea :)

Bonjour Luxx
アメリカ合衆国
アプリの使用期間:約2ヶ月
tawk.toが返信しました 2021年10月25日

Hi Bonjour Luxx,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our tawk.to app to be an efficient tool for your business.

We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2016年8月21日

This app only has 32 reviews.....

Truly a diamond in the rough

I cant believe how well this app is made and stylish it looks on my website seriously how does it have 32 reviews!! well if it keeps the app free i dont mind!

But these developers worked their butts off and this app is amazing and Best part its F.R.E.E!!!

Highlylifted Com
アメリカ合衆国
アプリの使用期間:約2ヶ月
tawk.toが返信しました 2021年12月1日

Hi Highlylifted Com,

Thank you for choosing tawk.to and for giving us an amazing review!

We are happy to know that you find great value in using our app and love the customization features.

We appreciate the feedback and will continue to provide excellent customer support.

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2016年11月21日

Definitely a fantastic app for live chat so easy to implement and use, their live chat (lol) support was very helpful and there is nice additional features too so you can view what visitors are doing on your site etc. etc., really ticks all the boxes and its FREE!

https://www.valuevaping.co.uk

Value Vaping
イギリス
アプリの使用期間:約2ヶ月
tawk.toが返信しました 2021年12月1日

Hi Value Vaping,

Thank you for choosing tawk.to and for giving us an amazing review!

Yes, it's still and will always be FREE!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

We value your feedback and will continue to provide excellent customer support to all our users.

Our Monitoring feature shows the real-time activities of visitors. You can view detailed information about your visitor's activity by selecting the Monitoring tab on the left side of the Dashboard.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min