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tawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time.
The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go. tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.
- View and manage Shopify orders directly from chats and tickets.
- Personalize greetings with triggers based on location, past visits, and more.
- Provide fast, accurate responses with canned “shortcut” message templates.
- Manage unlimited customers and organizations in your CRM.
- Need help? Reach out to our support team 24x7 for live assistance.
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言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
- Shopify管理者ページ
- Google Analytics
- Webhooks
- Wordpress
- Zapier
カテゴリー
レビュー (54)
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
So glad I found this app... I was really hesitant to add live chat to my site, as I was nervous to how it would incorporate into my life and work. This app was incredibly easy to install, works great and has great functionality. I'm able to schedule the live chat to be available during only certain hours (so that it won't wake me when I'm sleeping at night!) and I can even choose to hide it from visitors during that time or give them the opportunity to "leave a message", but show that I am offline.
The analytics and monitoring it provides is excellent and I have no complaints after having it installed for a few days. Really thankful and surprised that an app with such great functionality is committed to providing such a great free service.
Hi Nebraskabison,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know that you love our product and find value of it's features.
The Scheduler allows you to manage the operating days and times of the chat widget.
It will automatically switch your widget offline according to your schedule, so you never have to worry about forgetting to log out of your account.
It works in tandem with your agents, if there are no agents online when your widget is scheduled to be online, the widget will instead stay offline.
Related link: https://help.tawk.to/article/using-the-widget-scheduler
Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
サポート
アプリのサポートは tawk.to が提供しています。
リソース
公開日
2015年11月16日
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