レビュー (237)

総合評価
3.8
評価レベルごとの件数
  • 評価の77%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の3%は2つ星です
  • 評価の13%は1つ星です
2018年4月2日

The best of the best app! Very please with it

Uni T
アメリカ合衆国
アプリの使用期間:6年以上
tawk.toが返信しました 2021年9月27日

Hi Uni T,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our product and find it to be the best chat software in the market.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2016年10月30日

i really like this app it was way better than the unbeatable live chat, thanjs tawk.to live chat for a better app, check it out at www.hbarmynavystore.com

Hbarmynavystore
アメリカ合衆国
アプリの使用期間:約6年
tawk.toが返信しました 2021年12月1日

Hi Hbarmynavystore,

Thank you for supporting tawk.to and for recommending us to others!

Thank you for finding tawk.to app to be the best live chat apps after trying otherss in the market.

We appreciate the feedback and we thank you for the support.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2016年11月4日

Why pay for chat when you get get it for free from tawk.to app. We use it, we love it. Easy to use and works across all platforms. An absolute must have from the Blackvue Dash Cam experts - Linelink Online - https://www.linelink.com.au

Linelink Online
オーストラリア
アプリの使用期間:約6年
tawk.toが返信しました 2021年12月1日

Hi Linelink Online,

Thank you for giving tawk.to a 5-star review!

The tawk.to app will always be free!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

You can answer chat and monitors real-time activities of visitors via web browser, desktop and mobile apps.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2018年2月9日

A clean and efficient chat facility that allows us to connect to customers with no glitches.

Crowdcontrolwarehouse
アメリカ合衆国
アプリの使用期間:約6年
tawk.toが返信しました 2021年9月27日

Hi Crowdcontrolwarehouse ,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you like the user interface of our widget and find it an efficient tool in your business.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2020年8月28日

Awesome App. Seamless integration. Really easy way to engage with new customers and answer their queries, provide reassurance in this Covid challenged world and as an online gift store, provide some of the personal service and interaction normally only available to brick and mortar stores. Love the new knowledge base. Great feature. Keep up the great work.

Gifts Actually
オーストラリア
アプリの使用期間:約6年
tawk.toが返信しました 2021年9月27日

Hi Gifts Actually,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our Knowledge Base product and find it easy to use with your customers.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget.

You can now add an article, an article list or a search engine bar for your Knowledge Base.

You can also add other kinds of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

2016年9月5日

Excellent, especially for a free app. Easy to install and use, Customers seem to prefer it to the contact form. One thing would make it better, if it could be set up to automatically go offline when you close the dashboard.

Alt Rocks
イギリス
アプリの使用期間:5年以上
tawk.toが返信しました 2021年12月1日

Hi Alt Rocks,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our offline form useful for communicating with your customers.

Your widget will go offline as long as there is NO AGENT logged in to the Dashboard on either a computer or mobile device.

If you are using the Widget Scheduler, the widget will go offline when you are not logged in and also when your widget is scheduled to go offline.

The Scheduler's purpose is to make the chat widget go offline even if the agent is logged in.

Once the Scheduler is activated, you don't need to worry about forgetting to log out or manually setting your status to Offline.

Example:

Let's say you’ve scheduled your widget to appear online from 9 AM - 5 PM. If you log in before 9 AM, you can still monitor your visitors without receiving any chats. Your chat widget will stay offline and the visitor will get the offline form.

The same thing happens when the clock hits 5 PM. Even if there are agents online, the chat widget is forced to go offline (though chats in progress will continue until they are completed or the visitor leaves)..

To learn more, visit this link: https://help.tawk.to/article/using-the-widget-scheduler

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

2015年11月25日

Best chat app by far, and free... does more than any other chat system we have used... has more features, more custom options, and did I mention free?

Itgfilters
アメリカ合衆国
アプリの使用期間:約5年
2018年4月23日

Easy to use and it helps a lot in managing visitors and engaging with them.

Cisco Net Global
アメリカ合衆国
アプリの使用期間:5年弱
tawk.toが返信しました 2021年9月27日

Hi Cisco Net Global,

Thank you for supporting tawk.to and for sharing your review with the community!

We are happy to know that you find our widget easy to install and that it has helped in engaging your customers.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

2022年9月20日

Really appreciate of this awesame app being free +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Effortless Bridal
アメリカ合衆国
アプリの使用期間:5年弱
2016年1月20日

Looking for Chat for your website... stop looking, this is the one you want... we have tried about a half a dozen others... this one beats them all hands down on features, and support... oh and the price, zip, nada, none, free

So dont even waste you time on the other chat systems, this one has more features, no limits, more options, more configurations..

Fswerks
アメリカ合衆国
アプリの使用期間:4年以上