レビュー (239)
絞り込む
-
評価順
Great app. Even the free version works really well. Easy to install and easy to get the hang off. Recommend it - especially for start-ups with limited funds for paid versions.
Hi Amber Grove,
Thank you for choosing tawk.to and for giving us a 5-star review!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
So far so good!! Love the fact that you can customized the chat window to match your website!!!. Check it out at: https://www.hamopride.com
Hi Hamopride,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love the features of our widget.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
I loved this app at first, but then all of a sudden it stopped notifying us via email that someone started a ticket/ filled out the offline form. We tried talking to tech support but the guy didnt seem to want to help. At this point its time to disconnect it once we catch up to all the emails weve missed.
Hi Resin & More Boxes,
This is Sienna from tawk.to. Thank you for reaching out.
Thank you for your patience as you experienced challenges with our support team
There are some circumstances in which we have to escalate cases to find answers and it takes additional time to revert back to you.
If you are not receiving any Ticketing or Offline email notifications from us, it could mean that your emails are being sent to the wrong folder or there might be a glitch.
tawk.to emails could have been sent to your Spam or Junk folder instead of your Inbox. Alternatively, your email provider may be blocking tawk.to emails, so check your Spam folder.
You can whitelist the following emails on your mail server: noreply@tawk.to and tickets@tawk.to.
This should keep emails from tawk.to out of your Spam folder.
If you're still not receiving emails from us, it might be due to delays, automated suppression or, in rare cases, maintenance issues.
Related article: https://help.tawk.to/article/why-am-i-not-receiving-emails
I will need the following details to track the ticket or email you’ve raised with the support team.
1. Property ID/website:
2. Ticket number:
3. Email:
4. Contact Number (with area code):
Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Thank you and hope to hear from you soon.
It's free and amazing. I have no complaints.
Hi Nycwink,
Thank you for choosing tawk.to and for sharing your review with the community!
The tawk.to app will always be free!
Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Awesome app! It's so informative and addictive! Really love all the stats and watching visitors to our site, the chat function is a lifesaver and has helped boost sales! Come check out www.keepemquiet.com for kids travel (and subscription) gift packs, happy kids = happy travels!
Hi Keepemquiet,
Thank you for supporting tawk.to and for recommending us to others!
We are happy to know that our widget helped convert sales for your business.
Our Monitoring feature shows real-time activities of visitors. You can view the navigation activity of visitors with chat history.
If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the Monitoring section of the Dashboard. Then simply click the Join button in the chat window to start a chat.
To learn more, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Love this chat!!!
OPHERTY & CIOCCI
www.ophertyciocci.com
Luxury Vintage, Pre-Loved Fashion
Hi Opherty Ciocci,
Thank you for choosing tawk.to and for recommending tawk.to to the community!
We are happy to know that you love our product!
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great App! Easy to use for both customers and admin side! Thanks! :)
Hi Superdrive Supplements,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love our product and find it easy to use.
We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
AMAZING! This is quite a generous app with its standard version offered for FREE. It's easy to use, comes with rich features including an accompanied phone app, and ASTOUNDINGLY provides free 24/7 chat support. I cannot imagine any user giving tawk.to less than 5 stars. If you need a chat solution, I highly recommend this one. Given what tawk.to offers with their free version, you won't be disappointed.
Hi Taylar Leigh Apparel,
Thank you for choosing tawk.to and for recommending us to the community!
We appreciate the kind words and we thank you for the continued support of our product.
We thank you for giving great feedback about our customer support team.
We will continue to provide excellent customer support to all our users.
Should you have questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Great app, that works well, one that is priced a perfect price point and is easy to set up and integrate into Shopify. The widget customization option really makes this app stand out. If you ever need help the support team is always there.
https://www.kinkytoy.store
Hi Yourturnkeystore 243,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you find great value in using our app.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Love it love it love it! Can talk to my customers anywhere, on the go and can add agents in future - still for free!
Hi Fabolista,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you love our product and that it made it convenient for you to answer chats anywhere using your mobile device.
Our tawk.to mobile apps are available on both Android and iOS devices.
For Android Devices:
1. Download the Android app here: https://play.google.com/store/apps/details?id=to.tawk.android
For Apple Devices:
1. Download the iOS app here:
https://itunes.apple.com/app/tawk.to/id907458277?mt=8
If you have any questions you would like to ask before applying as a Partner, feel free to schedule a call with our Partner Manager here: https://calendly.com/tawk-to-partners/
We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.