Recenze (33)

Celkové hodnocení
3,1
Počty podle úrovně hodnocení
  • 61 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 6 % hodnocení s 3 hvězdami
  • 6 % hodnocení s 2 hvězdami
  • 24 % hodnocení s 1 hvězdami
24. listopad 2024

Hello, does the app work? We mailed you yesterday, still no response.

I need to ensure that customers in the Netherlands who don’t provide a VAT number are charged an additional 21% VAT on their total. Currently, products are listed as VAT exclusive, and customers without a VAT number can purchase without the VAT being applied. This is not how we want it to work.

Can you adjust the settings so that VAT is automatically added for such cases? Additionally, for customers in other countries who don’t provide a VAT number, their country-specific VAT should be applied.

Euro Dent Tools
Nizozemsko
Doba používání aplikace: 2 měsíci
29. únor 2024

Does not really work for digital products because they check against the shipping address

Click & Comply
Německo
Doba používání aplikace: Více než rokem
Vývojář Latori GmbH odpověděl 4. červen 2024

Hello,

Please be advised that the fix for digital products has been implemented and as from now on our app support this product category as well.

We understand the importance of providing excellent service to our customers and we apologise for a short delay in finding a solution for your request. Unfortunately in cases like this, it can take a little longer to provide a stable solution for a new range of products.

We would be happy to assist you again should you decide to use our application again.

Kind regards,

Tax Exempt Manager Customer Support

31. leden 2024

Real great support from Marija (thanks !). The app does the job perfectly !

ONGLES PRO
Francie
Doba používání aplikace: 7 dny
Vývojář Latori GmbH odpověděl 2. únor 2024

Hello,

Thank you so much for this review. We really appreciate that you have chosen our app. We are here for you at any time.

Kind regards,
Tax Exempt Manager Customer Support

21. březen 2024

Best support team! Thank you very much!

Feuchtemesstechnik
Rakousko
Doba používání aplikace: 24 dny
Vývojář Latori GmbH odpověděl 4. červen 2024

Hi,

Thank you for your review. We really appreciate you choosing our app. Please feel free to contact us at any time.

Kind regards,
Tax Exempt Manager Customer Support

Datum úprav: 4. červen 2024

Hello, does this app still work? Every installation fails.
Update: OK, I know they are working on fixing the problem

TrautMeyer - Schanktechnik
Německo
Doba používání aplikace: 3 dny
Vývojář Latori GmbH odpověděl 4. červen 2024

Hello,

Thank you for your feedback.

We're sorry to hear that you had a negative experience with our app. Please be assured that the app works as intended. However, as with every digital product, there could be required some additional settings in each individual case. Therefore, we are providing customer support, which would be glad to support you with any issue and perform an installation for you.

Kind regards,
Tax Exempt Manager Customer Support

21. červen 2023

Works great - and if there is an issue, the customer service is excellent and will solve the problem.

TellusRemShop
Dánsko
Doba používání aplikace: Téměř 2 roky
Vývojář Latori GmbH odpověděl 23. červen 2023

Hello,

We really appreciate you taking the time to leave us a review! That keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

Kind regards,
Tax Exempt Manager Customer Support

7. září 2021

Wir haben die APP im Einsatz, benötigten noch eine Übersetzung des englischen textes. Wurde schnell ohne Probleme gelöst.

Online-Türschilder.com
Německo
Doba používání aplikace: Více než rokem
1. srpen 2019

Great App. Fixes one of the big Shopify problems of not handling VAT for the EU business purchases. Very simple and saves a lot of time having to manually register customers as tax exempt. If you are selling to companies in the EU then you need to add this to your store.
The providers are very helpful and responsive as well.

Helios Touch
Spojené království
Doba používání aplikace: Více než rokem
19. prosinec 2019

Works perfect, solves a big problem and has increased our sales. We sell a lot into EU and customers can now process ex VAT without asking us to manually quote each time. Would highly recommend.

Vesternet
Spojené království
Doba používání aplikace: Více než rokem
2. listopad 2020

This app means I no longer need to manually adjust invoices or refund VAT for overseas trade / wholesale buyers who are VAT-registered. It's all done automatically. And Luigi helped me incorporate their VAT numbers into our standard invoices on Order Printer Pro, he was very helpful.

jiminy eco-toys
Irsko
Doba používání aplikace: Více než rokem