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Helped with NOTHING! NO HUMANS TO HELP WITH SETUP - "Fix Issues" is a popular link title they throw around the dashboard but when you click the link it doesn't take you to anywhere to actually resolve the issue.
Says I need to upgrade to another tier or switch to annual billing BUT GUESS WHAT? there's NO WAY TO SWITCH to annual billing!!!! So frustrating! SAVE YOURSELF THE HEADACHE, DITCH THIS APP AND FILE YOUR STATE TAXES DIRECT.
My experience has been just like everyone else... once they get you into a contract they don't help you as they got your money which is all they want. :(
WARNING: whenever you use the edit function on an order in shopify and you remove products (e.g. order changes prior to shipping), the removed product will be included in your revenue that tax jar uses for auto file. Reached out to their support after we discovered thousands of dollars in overpaid taxes and was told "just don't use the edit order functionality". This essentially renders the app useless for shopify. We are in process of cleaning this up - we may need to eat a huge chunk of overpaid sales tax here.
Outstanding app. We couldn't run our business without it and the customer service is exceptional. Highly, highly recommended!!
Works great for our small business. Taxes are annoying enough. Great when I don't have to think to much about them.
This app saves me so much time. I do not have to sit there and pull reports and try to figure out who I gave refunds to and how much sales tax I have to take back on that. Makes filing sales tax alot less painful. I love how every county is listed out for you. No muss no fuss!
I really love TaxJar, the setup will take some time however once enrolled in Auto-filing you will be amazed. Auto-filing with 19 states. Is not cheap however is less expensive that having an accounting team doing the filing for you. Thank you TaxJar.
It sure takes a load off of calculating taxes for California. It's a bit pricey for having just one nexus maybe, but a lifesaver in general.
Thanks from all of us at https://revivserums.com -- none of us like to do accounting work!
Pretty bad. A migration issue resulted in an overpayment of my taxes by thousands in one state and they are now not responding to my emails.
Look for a different app! You cant download a report. Dont contact support they are GHOSTS. I cant auto file for some reason...after paying $19 a month for nothing. Will cancel after I get my BOE filed.