Teeinblue Product Personalizer , Počet recenzí: 249

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
17. leden 2024

I started using teeinblue 2 months ago and it took me a while to understand the tool. Also because I started with the most complicated products. However, the support team was always there for me and answered my questions. Once you know how it works teeinblue is actually easy to use. It is a great tool for personalized products and the price is good as well. I will keep using teeinblue for my shop.

Isigra
Švýcarsko
Doba používání aplikace: 3 měsíci
Vývojář teeinblue odpověděl 19. leden 2024

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations < 3 We hope to deliver even more benefits to you in the future.

26. březen 2024

After an exhaustive search for the perfect product, I've finally found it here. This one impeccably meets all my requirements. The highlight of my experience, however, was the exceptional support from Lexie. She instantly understood my numerous questions and delivered clear, precise answers, swiftly resolving any setup issues speedily. I'm incredibly optimistic about the potential growth of my business with Teeinblue.

Nalith Designs
Jihoafrická republika
Doba používání aplikace: 24 hodinami
Vývojář teeinblue odpověděl 28. březen 2024

Our team and I (Lexie) are happy to hear that our hard work has paid off! We appreciate your effort in learning our App too. Hope our partnership will be fruitful in the upcoming year <3

29. březen 2024

Very nice support ! Lexie helped me set everything up :)

Ma boutique
Spojené státy
Doba používání aplikace: Asi 23 hodinami
Vývojář teeinblue odpověděl 1. duben 2024

We are so happy that you enjoyed your experience with us! Any time you need help, you know where to find us ;)

6. únor 2024

Worst customer support that you can ever imagine.

They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you.

They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors

Vonto.ae
Spojené arabské emiráty
Doba používání aplikace: 5 dny
Vývojář teeinblue odpověděl 8. únor 2024

Hi,

On behalf of our team, we are sorry for your disappointment feeling. We truly regret it.

As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time.

We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.

19. leden 2024

Assistenza Tecnica preparatissima...in chat mi hanno risolto un problema di configurazione. TOP

Lol T-shirt
Itálie
Doba používání aplikace: 17 dny
Vývojář teeinblue odpověděl 22. únor 2024

Grazie mille per la valutazione positiva. Siamo felici che tu sia felice. Ogni volta che hai bisogno di aiuto, assicurati di farcelo sapere

30. leden 2024

Teeinblue is a bit of a learning curve at first, but once get a handle on it. It is an absolute game-changer for enhancing customer experience as it allows for so much customization to your products.

Furthermore, the customer service was wonderful. Anytime I had a question or needed assistance, their support team was prompt, helpful, and went above and beyond to ensure my concerns were addressed, especially Lexie she is awesome!

Keep up the great work! :)

INK PRESS
Kanada
Doba používání aplikace: 5 dny
Vývojář teeinblue odpověděl 1. únor 2024

Our team and I (Lexie) are happy to hear that our hard work has paid off! We appreciate your effort in learning our App too. Hope our partnership will be fruitful in the upcoming year.

31. leden 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11

My Store
Turecko
Doba používání aplikace: 4 dny
Vývojář teeinblue odpověděl 1. únor 2024

Hi Ali,

We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.

Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.

We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.

We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.

25. březen 2024

I'm pretty good at putting sites and structures together. but, this is insanely hard. I am glad to see others figured it out. I can only imagine how many more customers they would have if they simplified their system! I might change my one star if I figure all this out. Just WOW, for now.

The Soccer Factory
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář teeinblue odpověděl 27. březen 2024

Thank you for sharing your feedback with us. We're sorry to hear that you found our system challenging to navigate. We understand the importance of user-friendly interfaces, and we're constantly working to simplify our system to enhance the user experience.

Many of our customers have found success with our app, and we believe that with personalized guidance and support, you can also become proficient in using it. Our team is here to assist you every step of the way.

We've reached out to you via email, and we look forward to hearing from you soon.

14. prosinec 2023

Diese App ist der Hammer. Sehr einfach und gut zu bedienen, die support ist super die antworten schnell und kompetent. Ich bin sehr zu frieden und würde es allen empfehlen die Personalisierte Produkte verkaufen möchten.

Revolt-Riders
Německo
Doba používání aplikace: 4 měsíci
Vývojář teeinblue odpověděl 19. prosinec 2023

Es ist uns immer eine Freude, Ihnen zu helfen. Vielen Dank für die Freude an der Zusammenarbeit mit uns und für Ihr großzügiges Kompliment.
Wenn Sie Hilfe benötigen, stellen Sie sicher, dass wir für Sie da sind <3

27. listopad 2023

Bin aktuell noch dabei Artworks für meinen Shop zu erstellen, aber ich muss bis hier schon mal sagen, dass der Kundenservice spitze ist! Mir wurde bzw. wird bei jeder noch so kleinen Fragen so schnell und präzise geholfen, das ist Wahnsinn! Bitte weiter machen!

NaroDesigns
Německo
Doba používání aplikace: 3 měsíci
Vývojář teeinblue odpověděl 28. listopad 2023

Vielen Dank für die begeisterte Bewertung! Wir danken Ihnen für Ihre freundlichen Worte und freuen uns, dass unser Produkt Ihre Erwartungen übertroffen hat. Danke, daß Sie uns gewählt haben!