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I have been using teelaunch for a few months now. I am very happy with thus far. Pricing, quality, ease of use, and customer service has all been great. They are the first place I look when creating a new product. I recommend using them.
I've been with Teelaunch for a couple of years now, and I would never use another POD. Here's why...
1.) After a couple years, I've only had a handful of printing errors (unavoidable in this business), and all of them were promptly replaced and shipped to my customer within 24hrs. (with other PODs I had used prior, bad prints were a common occurrence, and it was like pulling teeth to get a response from customer service in regard to a replacement.)
2.) Customer Service typically responds within minutes or an hour or 2 - depending on the issue. They are always very friendly & knowledgeable, and have gone above and beyond on more than one occasion to ensure that things are running smoothly with the app and my store.
3.) The wide range of products allows me to use them for just about everything.
4.) Prices are excellent for the quality of products. Now to address the new app issue. With a complete change in how the app connects to various platforms (shopify & etsy in my case), a few hiccups are to be expected. Any issues I have encountered have been addressed and fixed very quickly. In one instance, having to do with shipping rates, the owner of TeeLaunch even contacted me directly, and the issue was solved on the spot. In regard to some of the other reviews where people are stating that they had no notice of the switch to the new app, it is obvious that they just weren't paying attention, as there were numerous communications as to how to prepare for the switch to the new app, and as stated earlier, the TL customer service team has been very responsive and helpful with any issues/questions that come up. Bottom line: I have used other apps/POD providers. Teelaunch has been the best experience overall, and I do not foresee me using anyone else. I highly recommend TeeLaunch for POD fulfillment. Mike Holm
Owner - ThreadWeird Apparel Company
Seriously, Teelaunch is absolutely amazing! We can give them 5 stars without any hesitation because their customer service and quality products are unmatched. The app has made it super easy to add new product designs on a whim-- which keeps increasing our bottom line. We're so glad we found them a few months ago and look forward to a long future together!
Great print-on-demand app and products at low cost! Gives us more room for some profits without having offensive prices!
Excellent! Easy to use and at a great price too.
awesome app... more than just t-shirts and makes fulfillment easy and hands off..
I have use almost all print on demand apps for my store but Tee Launch is by far the best one out them .
Pricing 100%
Customer Service 100%
Speed to Market 100%
Quality 100%
Don't know what else to ask for from them .
These guys are honestly amazing. I've been working with them for over 6 months now and have placed over 400 orders with them and haven't had a single problem! There prices are completely fair and reasonable and it was a nice trade after dealing with the horrible Printful company. Thank you so much!
P.S There customer service is amazing.
SO FAR VERY HAPPY- IT IS EASY TO USE AND THEY HAVE WONDERFUL SUPPORT!
Good Service.
High Quality Shirts.
Easy to use.