Telltale

Telltale predicts churn, explains why, and automates the retention play to run next.

Telltale helps Shopify brands stop guessing who's ready to buy, who's at risk, and what to do next. We enrich your customer data and analyze orders, subscriptions, email/SMS, support, reviews, shipping, website activity, and buying behavior to uncover hidden retention opportunities for every customer. Autopilot AI then pushes each campaign through your existing ESP or SMS provider—so you can save more customers, recover more revenue, reduce guesswork, and act before churn happens sooner.

• Telltales models predict churn, lapse, cancellation, and repeat purchase risk
• Enriches profiles with gender, age, income, and behavior signals
• Scores customer satisfaction from reviews, support, and friction
• Autopilot AI pushes campaigns through your ESP and SMS tools
• Recommends win-back, reorder, rescue, cross-sell, and loyalty plays