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Makes life easier with this app. Definitely recommended if you use Out of the Sandbox themes.
Although you need to be aware that any custom installations/modifications of the html code will be removed if you update.
So make sure to save and compare.
This app makes me want to switch to a new theme company entirely. I (along with seemingly several other users) have an issue with Flex rendering on mobile crawlers, so google believes my site is not responsive. After emailing back and forth with them, their only solution was to install the updated theme. But, you can't download and update flex anymore without using their app. This app costs 80+ per year. If their theme doesn't work on mobile, then why would I be responsible for paying to update it? Out of the Sadbox used to be the best Theme providers, and now its just so terrible, and falling behind other apps I use on other sites.
Hi Ketsol team!
Thank you for your feedback! There seems to be some confusion here about the Theme Updater App - while the Theme Updater App makes the updating process quicker, easier, and includes exclusive features, you can also upgrade your theme, for free, to the latest version by manually updating.
We have a great support article that can help manually update your theme here:
https://help.outofthesandbox.com/hc/en-us/articles/4409266932883-Updating-a-Theme-Manually
If you do decide that you would like to use the Theme Updater App to help update your theme, feel free to read through our Theme Updater App FAQs:
https://help.outofthesandbox.com/hc/en-us/articles/115006910567-Shopify-Theme-Updater-App-FAQs
A member of our support team has reached out to you via email about your specific mobile responsiveness issue as well!
All the best,
Out of the Sandbox
When it works it is very good. But our Pro Plan subscription has broken which means that the app doesn't work, and we can't access the priority support we paid for. Update: We have received excellent support from OOTS who have stuck with us and resolved a difficult issue. This review has been upgraded to 4 stars to reflect the quality of the app itself.
Hello Airdrop Bikes team,
Thank you for this feedback! We are investigating the issue you are having with the app. Our support team will be in touch as soon as we have a resolution.
All the best,
Out of the Sandbox
Awful app and for the amount the theme actually cost I'm not impressed. I have a layout issue so the theme doesn't load web pages properly in mobile desktop mode and I've asked many times for help but never get a response
Hi Paw & Glory team!
Thank you very much for your feedback - A member of our support team has reached out to you via email!
All the best,
Out of the Sandbox
This app expedites and eases the process of keeping our theme up-to-date. Customer service is great as well!
Hi Boho Beautiful Shop team!
Thank you for sharing your experience of updating your Motion theme by Archetype!
We are glad to hear that Theme Updater Plus was able to streamline the updating process for your shop!
All the best,
Out of the Sandbox
Very handy! But a bit unclear which customizations are taken care of..
Getting rid of the Free Plan and starting to charge $9 for it? Big Mistake!
You, As a Company that sells templates (For Big Money!) and charges money in order to update them, create very, an extremely bad business relationship between a provider and a consumer.
Does Microsoft charges money for their Automatic system Update?
Or Does Adobe Charges Money for their Automatic system updates?
I can provide you with many more Companies With good and Loyal Marketing towards their Customers.
But You are simply getting Greedy. That will be a downfall for you if you actually gonna initiate your policy.
Customers and their Loyalty come First. Without Customers and their Loyalty there is No Business. Don't Forget about this golden rule before getting greedy
difficult to work with. Resistance to helping their client. Days to get help but it is false help!
Hello Chillatto,
Thanks for the note, and I'm glad we could work with you back in January to resolve the issue! We're now able to reply to reviews, and I'm just following up to see if you have any outstanding questions that we didn't address from our Support correspondence. If so, feel free to send in a reply on our previous note, or submit a new one here: https://help.outofthesandbox.com/hc/en-us/requests/new
All the best!
Very easy to use with clear instructions. Thanks for making my life easier with managing my store. Great!
Hi Welcome Organics!
Thanks for leaving a review - we're so happy to hear that the Theme Updater App was helpful!
A much needed app but it does not carry over all of the previous theme's customizations.