Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 88 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
14. joulukuu 2023

Tidio Chat bot has been incredibly helpful to me. I strongly encourage you to give it a try, as I'm confident you will benefit from its features. Additionally, I want to highlight the exceptional dedication and helpfulness of the technical support team at Tidio. They provided valuable assistance with the installation and customization of the chatbot on my website. In particular, I'd like to give a thumbs up to Arek, who not only has a very handsome avatar but also helped me resolve a display issue flawlessly.

Unihertz
Hongkong – Kiinan erityishallintoalue
Melkein 2 vuotta sovelluksen käyttöä
TIDIO LLC vastasi 16. joulukuu 2023

Thank you so much for taking the time to share your positive experience with Tidio! Your kind words mean a lot to us, and we're glad to know that you found value in its features and that our technical support team!

Again, thank you for choosing Tidio, and we look forward to assist you in the best way we can.

18. joulukuu 2023

This app is a great tool to talk directly with your customers and really opens up the support line for them. would like to see the individual operators be open within the plan price and not have to pay extra for each operator

Vyral
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
TIDIO LLC vastasi 19. joulukuu 2023

Hey there!

Thank you so much for your feedback.

We are happy to hear that Tidio is helping to enhance your Customer Support experience!

Your feedback means a lot to us, and we'd love to learn more about your needs. Please reach out at support@tidio.net so we can assist you further.

30. tammikuu 2024

Arek really helped a lot. Quick response, very professional and has a very good attitude.

Oriental Design & Gift
Yhdistynyt kuningaskunta
6 kuukautta sovelluksen käyttöä
10. tammikuu 2024

Than you so much Tidio. Love your Automation and AI powered chatbots and your support staff. Well done!

Java Sunrise Coffee
Australia
9 kuukautta sovelluksen käyttöä
1. helmikuu 2024

I really love Tidio! After testing a load of chatbot and live chat apps for my shopify, this one does it all! I already earned 2600 euro’s in a few days from leads and sales through Tidio. Also very happy with the wonderful support! Big fan!

I Love Happy Cats
Belgia
7 päivää sovelluksen käyttöä
19. tammikuu 2024

Very confusing app. I linked it to my shopify store the first time, but the appearance was not what I had set and saved. I cleared cache and cookies, but the issue was still there. I had to completely delete it from the store and delete tidio account.

I created a new one, tried linking it to my store and it doesn't link! I have tidio app installed in my store and it is turned on, but in the app itself it says it is not linked.

Aside from that, chatting is available in the free version. Every time I open the app or click anything it shows me that huge pop up asking to upgrade. It is annoying.

Lil Lou Treasures
Kanada
30 päivää sovelluksen käyttöä
TIDIO LLC vastasi 20. tammikuu 2024

Thank you for your review!

I am really sorry that you had so much trouble since the beginning!

The issues that you described can be easily fixed - therefore I have followed up with an email to help you fix them. Let's try together!

Adam from Tidio

1. joulukuu 2023

Robust software, with a great design, I didn't expect it to have a customer support system on the backend. Giving me the ability to manage my store like professionally and like a big brand

Furniture Royalty
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Muokattu 6. tammikuu 2024

Way Way Way too Expensive and does not work well. You need about $500/mo to run this app. I spent 50 hours setting up the app on the trial. Then, when I chose a plan, it said 250 conversations for $59 per month. But then only AFTER I subscribed, did the system tell me that I also had to subscribe to 3 other apps in order for it to operate. This is misleading at best. we will uninstall and use another app. Support was useless.

GoKarts USA®
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
17. tammikuu 2024

Really useful live chat, plenty of features for the team to utilise and a solid support structure in place

Display Wizard
Yhdistynyt kuningaskunta
7 kuukautta sovelluksen käyttöä
26. tammikuu 2024

great customer service, issues resolved fast

Rachel Riley UK
Yhdistynyt kuningaskunta
Melkein 4 vuotta sovelluksen käyttöä