Tidio ‑ Live Chat & AI Chatbot
Esittelykuvagalleria
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.
- Live chat app—provide live support, resolve issues, and sell via chat and video
- Chatbot integration—create chatbot automation flows and feed your funnel 24/7
- AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
- Help desk software—manage everything from one, easy-to-use, centralized panel
- Real-time omni-channel support—Preview carts, past orders and recommend products
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
Kielet
Englanti, Saksa, Ranska, Italia, Portugali (Brasilia), ja Espanja
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- Zendesk
- Mailchimp
- Google Analytics
- Zapier
- Klaviyo
- Judge.me
Luokat
Reaaliaikaiset viestit
Automaattiset vastaukset
Kanavat
Työnkulun automaatio
- Automaattinen vastaus
- Vastausmallit
- Tekoälyvastaukset
- Tekoäly-yhteenvedot
- Lippujen myynti
- Yhtenäinen saapuneet-kansio
- Automaattinen osoittaminen
- Sääntöpohjaiset käynnistimet
- Eskalaatio
- Tunnisteet
- Roskapostin tunnistus
- Tilausten seuranta
- Asiakasilmoitukset
- Palautekyselyt
- Monikielisyys
- Useat kaupat
- Analytiikka
- Raportit
Hinnoittelu
Free
Ilmainen
Ominaisuudet
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /kuukausi
tai $290/vuosi ja säästä 17 %
100 conversations for $29, 250 - 1000 conversations for $59
Ominaisuudet
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7 päivän maksuton kokeilu
Flows
$29 /kuukausi
tai $290/vuosi ja säästä 17 %
Reach up to 40k visitors. Upgrade as you grow.
Ominaisuudet
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7 päivän maksuton kokeilu
Lyro AI Chatbot
$39 /kuukausi
tai $390/vuosi ja säästä 17 %
Reach up to 200 Lyro conversations. Upgrade as you grow.
Ominaisuudet
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (1 161)
We’ve been using Tidio for nearly 10 years, and it remains one of our most dependable tools. The features are intuitive, easy to implement, and genuinely helpful in our daily workflow. Their customer service is consistently fast, kind, and knowledgeable — always ready to collaborate and find solutions. We confidently recommend Tidio to any business looking for a user-friendly and well-supported communication platform.
Thank you very much for that amazing feedback! We would like to express our deepest gratitude for your continued trust and partnership.
Very good app and the AI is helpful, if you train it correctly it can answer all the basic and even complex previously asked questions. Very good app
Thank you do much for your kind review! We're so happy to know that our Lyro AI is helping answer even the complex questions :)
From our use on our store, I enjoy it because I can respond quicker to messages and give our customers the best support as fast as possible because most customers do not want to take the time to email or call these days.
Thanks for sharing this! 🙌
We’re really glad Tidio helps you give your customers the quick, convenient support they prefer. That’s exactly what we aim for.
Tuki
Sovelluksen tuen tarjoaa TIDIO LLC.
Resurssit
Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.
Kehittäjä
Lanseerattu
14. heinäkuu 2014 · Muutosloki
Esittelyt
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